Logo for World Vision

Emergency Communications Innovation and AI Intern

Role overview

Qualifications

  • Familiarity with Microsoft 365 applications, particularly SharePoint, Teams, Microsoft Lists, Copilot, and Power Automate
  • Ability to analyze data and create dashboards, reports, or performance insights using digital tools
  • Knowledge of metadata, taxonomy, document management, information architecture, and knowledge-sharing practices
  • Experience with or strong interest in AI-enabled solutions, workflow automation, process improvement, and digital collaboration technologies

Responsibilities

  • Analyze emergency communications workflows and identify opportunities to streamline processes using Microsoft 365, automation, and AI-enabled solutions
  • Design and support solutions that reduce manual effort, improve situational awareness, accelerate approvals, and enhance communications delivery during emergencies
  • Create dashboards, reporting tools, and performance insights that track emergency communications outputs, media coverage, website performance, StoryHub usage, and social media engagement
  • Improve information accessibility through enhanced metadata, taxonomy, document management, and knowledge-sharing practices

Key facts

  • Remote from: United States
  • Internships
  • Entry-level / graduate
  • English

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Curiosity

About the company

World Vision logo

World Vision

Humanitarian & Emergency Relief

World Vision is the largest child-focused private charity in the world. Our 33,000+ staff members working in nearly 100 countries have united with our incredible supporters to impact the lives of over 200 million vulnerable children by tackling the root causes of poverty. Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty. Motivated by our faith and guided by our deep experience and expertise, we are a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world and creating lasting impact that will live on in generations to come. We serve all people, regardless of religion, race, ethnicity, or gender.

Company details

Company typeLarge
IndustryHumanitarian & Emergency Relief
Company size10001

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Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Emergency Communications Innovation and AI Intern

Remote within the US

World Vision Internships offer a three-month opportunity for talented students and recent graduates eager to dive into the international relief and development field. We are dedicated to giving you a meaningful learning experience, where you will grow, gain valuable skills, and connect with other passionate professionals who share our mission. 

Internship Opportunity 

Join the Global Centre Emergency Communications Team and help strengthen World Vision's communications response to humanitarian emergencies around the world. Our team provides strategic leadership for emergency messaging, media engagement, digital content, storytelling, and rapid-response communications that help ensure the needs and stories of crisis-affected children and families reach media outlets, donors, supporters, and decision-makers. 

As an Emergency Communications Innovation and AI Intern, you will support initiatives that improve the speed, effectiveness, and coordination of emergency communications through artificial intelligence, automation, information management, and digital transformation. Your work will help enhance how emergency communications teams access information, collaborate, track performance, and respond during humanitarian crises, ultimately contributing to greater impact for vulnerable children and communities. 

What You'll Do: 

  • Workflow Analysis and Automation: Analyze emergency communications workflows and identify opportunities to streamline processes using Microsoft 365, automation, and AI-enabled solutions. 

  • Process Improvement Solutions: Design and support solutions that reduce manual effort, improve situational awareness, accelerate approvals, and enhance communications delivery during emergencies. 

  • Dashboard and Reporting Development: Create dashboards, reporting tools, and performance insights that track emergency communications outputs, media coverage, website performance, StoryHub usage, and social media engagement. 

  • Information and Knowledge Management: Improve information accessibility through enhanced metadata, taxonomy, document management, and knowledge-sharing practices. 

  • AI Solution Development: Support the design, testing, and implementation of Microsoft Copilot agents and other AI-enabled tools that help communicators quickly access information and improve operational effectiveness. 

  • Tools and Resource Creation: Develop templates, collaboration workspaces, documentation, training materials, and other resources that strengthen emergency communications capabilities across global teams. 

  • Research and Innovation: Research emerging AI, automation, and digital transformation practices used by humanitarian organizations, media organizations, and other sectors. 

  • Recommendations and Prototyping: Evaluate innovative approaches and develop recommendations or prototypes that improve the agility, effectiveness, and responsiveness of emergency communications. 

Why Join Us: 

  • Build AI and Automation Expertise: Gain hands-on experience using Microsoft Copilot, Power Automate, SharePoint, Microsoft Teams, and other Microsoft 365 tools to solve real-world operational challenges. 

  • Develop Data and Analytics Skills: Learn how to create dashboards, analyze performance metrics, and generate insights that support effective decision-making during humanitarian emergencies. 

  • Strengthen Project Management Capabilities: Build project management skills while collaborating with multiple stakeholders in a complex international organization. 

  • Gain Cross-Cultural Experience: Work with communications professionals across countries, cultures, and time zones, developing valuable global collaboration skills. 

  • Explore Humanitarian Communications: Learn how humanitarian organizations respond to emergencies in impartial and neutral ways while delivering timely, effective communications. 

  • Receive Mentorship and Support: Benefit from a structured project management approach, regular meetings, clear goals, milestone tracking, and an open-door environment that encourages learning and development. 

  • Contribute to Meaningful Innovation: Help develop tools, systems, and processes that strengthen emergency communications capabilities and improve humanitarian impact. 

  • Join an Inspiring Community: Form connections with a diverse nationwide intern cohort and colleagues who, inspired by their Christian faith, support children of all backgrounds, even in the most dangerous places. 

What You’ll Bring: 

  • Microsoft 365 Knowledge: Familiarity with Microsoft 365 applications, particularly SharePoint, Teams, Microsoft Lists, Copilot, and Power Automate. 

  • Data Analysis Skills: Ability to analyze data and create dashboards, reports, or performance insights using digital tools. 

  • Information Management Understanding: Knowledge of metadata, taxonomy, document management, information architecture, and knowledge-sharing practices. 

  • AI and Innovation Interest: Experience with or strong interest in AI-enabled solutions, workflow automation, process improvement, and digital collaboration technologies. 

  • Technical Advantage: Experience building SharePoint sites, Power BI reports, Power Automate workflows, Copilot agents, or similar automation and AI solutions is desirable but not required. 

  • Problem-Solving Ability: Strong analytical skills with the ability to identify opportunities for improvement and develop practical solutions. 

  • Communication Skills: Excellent written and verbal communication skills, with the ability to collaborate effectively across diverse teams and cultures. 

  • Curiosity and Creativity: Interest in exploring new technologies, experimenting with innovative approaches, and driving continuous improvement. 

  • Organization and Attention to Detail: Strong organizational skills and the ability to manage multiple priorities while maintaining quality and accuracy. 

  • Self-Motivation: Ability to work independently while contributing positively within a team environment. 

  • Commitment to our Mission: You have a demonstrated commitment to and alignment with the goals, mission, and vision of World Vision, embodying its values in all aspects of your work. 

What You Need to Know:  

Details  

  • Location: Remote within the US. You must be physically located in one of the following states where WVI is registered as an employer: Arizona, California, Colorado, Connecticut, District of Columbia (Washington D.C.), Florida, Georgia, Illinois, Maryland, Minnesota, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Texas, Virginia, and Washington. 

  • Appropriate Fields of Study/Majors: Artificial Intelligence, Information Systems, Knowledge Management, Data Analytics, Data Management, Computer Science, Digital Process Engineering, Information Technology, Business Analytics, or related fields. 

  • Internship Cohort Dates: 25 January – 23 April 2027.   

  • Stipend: This internship is unpaid, but all US-based interns receive a monthly stipend of $800.  

  • Hours: Full-time and part-time opportunities are available (20-40 hours/week) 

Eligibility 

All candidates must meet the following requirements: 

  • At least 18 years of age. 

  • Must be legally authorized to work in the United States (e.g., U.S. citizen, permanent resident, or F-1 student visa holder with valid work authorization) and possess a valid U.S. Social Security Number. 

  • Able to commit to at least 20 hours per week for the entire internship period: 25 January – 23 April 2027.   

  • Current student or recent graduate from a graduate programme (within 2 years). 

  • Adhere to World Vision International’s Christian Statement of Faith. 

  • Willingness to use own electronic devices for internship purposes, and disposition to let WVI install endpoint security software on those devices. 

Applicant Types Accepted:

Local Applicants Only

World Vision is a Christian humanitarian organisation with a mission centred on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments.

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Marcus Rivera

Chief Revenue Officer

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