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Managing People, Analytics and Change- Online Facilitation

Role overview

Qualifications

  • PG/Doctoral degree with distinction or first-class from a top university in India
  • At least 5 years of corporate experience and/or teaching experience in the relevant fields at a leading university or college
  • Empathetic, ambitious, warm and outgoing personality
  • Proficient in English language; excellent oral and written communication

Responsibilities

  • Provide subject matter guidance to a group of 25-30 undergraduate online students
  • Support in learning skills like academic writing, research and time management
  • Conduct 1:1 and small group tutoring sessions
  • Manage discussion forums and provide proactive support to student queries and issues

Key facts

Hard skills

Other skills

  • People Management
  • Empathy
  • Communication
  • Teamwork
  • Time Management

About the company

LINC Education logo

LINC Education

LINC provides education support services to help higher education institutions retain and grow their online students. Our services are customised for each institution to deliver effective student learning experience.Our professionals (LINC Fellows) are highly qualified in their subject areas, trained to engage online learners and supported by our cutting-edge LINCtrac platform. Our promise is to deliver higher student satisfaction and longer student lifetime.

Company details

Company size201 - 500

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Job description

This is a remote position.

MGT5293-Managing People, Analytics and Change


As an experienced online educator (LINC Fellow), the candidate will work as an independent contractor of LINC and serve a diverse international student body for Masters-level programs  studying at premier Australian and Asian universities. Candidate must possess strong knowledge of people management, business analytics, and organisational change, with expertise in applying data-driven insights to workforce and organisational decision-making. They should be able to support students in using analytics to evaluate people and organisational data, develop data-driven approaches to workforce management, assess the role of analytics in organisational culture, and formulate effective change management strategies that support organisational performance.

Key Skills Required

  • People analytics

  • Business data analytics

  • Data-driven decision-making

  • Workforce analytics

  • Organisational culture and analytics

  • People management

  • Change management

  • Organisational change strategies

  • Analytics-driven business processes

  • Data-driven organisational strategy


Desired Candidate Profile 

  • PG/Doctoral degree with distinction or first-class from a top university in India;

  • At least 5 years of corporate experience and/or teaching experience in the relevant fields at a leading university or college (Note: Candidates with formal teaching experience at a university or college are preferred);

  • Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse cultures; 

  • Proficient in English language; excellent oral and written communication

  • Must possess  a working laptop and have access to high-speed  (>10 MBPS) stable internet connection; 

  • Ability to quickly learn and use technology platforms for interacting with students, including the host university’s LMS and LINCtrac (training on these platforms will be provided).


The candidate needs to be available between 2.30 pm to 7 pm IST everyday.



Roles & Responsibilities 

LINC Fellows will be responsible for providing: 

  1. Subject matter guidance to a group of 25-30 undergraduate online students;  

  2. Support in learning skills like academic writing, research and time management; 

  3. 1:1 and small group tutoring sessions; 

  4. Guidance on relevant reference material; 

  5. Assessment marking with long-form feedback 

  6. Management of discussion forums; and

  7. Proactive, prompt and personalised support to student queries and issues.


LINC Fellows will be expected to promptly interact with students over email, or calls / online sessions from locations of their convenience (e.g. home, office, etc.).



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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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