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Mental Health Expert (Contract)

Role overview

Qualifications

  • Graduate-level training in psychology, counseling, social work, psychiatry, or related field
  • Experience with crisis intervention, risk assessment, and severe psychopathology
  • Familiarity with AI tools and LLMs
  • Strong understanding of ethics and confidentiality

Responsibilities

  • Designing and testing AI chat scenarios
  • Conducting qualitative conversation analysis
  • Developing behavioral taxonomies, personas, and evaluation rubrics
  • Providing expert feedback on internal mental health policy

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork
  • Proactivity
  • Reliability

About the company

mpathic logo

mpathic

Computer Software / SaaS

mpathic is keeping humans safe in the AI era through technology-enabled, expert-led human data and evaluation services. We work with frontier AI builders to prevent harmful or unwanted model behaviors, spanning use cases from user wellbeing and mental health to financial risk and customer support, across the full AI model lifecycle. mpathic Experts create multi-modal ground-truth datasets, trajectories, annotations and role plays for use in red teaming and benchmarking. Experts have specialization in behavioral analysis, conversational design, and high-risk/high-accuracy areas. We partner with Responsible AI and Trust & Safety teams to support global deployment, policy enforcement, and ongoing risk mitigation to strengthens both model quality and real-world safety. Learn more at mpathic.ai

Company details

Company typeStartup
IndustryComputer Software / SaaS
Company size11 - 50

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Job description

About mpathic.ai 

mpathic is keeping humans safe in the AI era through automated tools and expert datasets that are rooted in psychology and powered by clinicians.

We are a series A start-up backed by Tier 1 investors including Foundry.vc and Next Frontier Capital. 

About the Role

mpathic is seeking contract, project-based mental health experts with experience in:

  • Severe mental health conditions (e.g., PTSD, BPD, bipolar disorder, schizophrenia, depression, suicidality)
  • Inpatient, private practice, or community mental health settings
  • Working with diverse populations (e.g., youth, LGBTQ+, people with disabilities, people of color)

You will collaborate on confidential initiatives focused on AI safety and mental health policy for large language models (LLMs). Responsibilities include roleplaying clinical scenarios with AI agents, red teaming, identifying behavioral edge cases, and supporting accurate identification and response to psychological distress.

This role may also involve developing psychometrics, rubrics, behavioral taxonomies, and evaluations, with strict attention to ethics, safety, and current best practices in clinical AI.

What You’ll Be Doing

Responsibilities vary by project and may include:

  • Designing and testing AI chat scenarios
  • Conducting qualitative conversation analysis
  • Developing behavioral taxonomies, personas, and evaluation rubrics
  • Providing expert feedback on internal mental health policy
  • Collaborating with engineers and researchers on safety metrics
  • Documenting edge cases and model failures
  • Supporting testing and fine-tuning through structured scenarios
  • Maintaining strict confidentiality and QA standards
  • Participating in interdisciplinary review sessions

What We're Looking For

Successful candidates are proactive, reliable, communicative, and comfortable balancing independent work with collaboration.

Basic Qualifications

  • Graduate-level training (past or current) in psychology, counseling, social work, psychiatry, or related field
  • Experience with crisis intervention, risk assessment, and severe psychopathology
  • Familiarity with AI tools and LLMs
  • Strong understanding of ethics and confidentiality
  • Ability to work remotely and use Slack, LLM tools, and Microsoft Office
  • Comfort with ambiguity and feedback-driven work
  • Willingness to sign NDAs and work with sensitive content
  • Availability up to 10 -40 hours per week when actively working on a project 

Above and Beyond

  • Completed degree and/or licensure
  • 5+ years of clinical crisis experience
  • Youth and young adult clinical experience
  • Background in roleplay, theatre, or conversational design
  • Trust & safety, content moderation, or behavioral data labeling experience
  • Interest in AI, NLP, or ML in clinical settings
  • Membership in online communities (e.g., Discord, Reddit)

Compensation

Between $30 - $200/hour depending on experience and project requirements

IMPORTANT - How to Apply
We can only accept and review and applications via our direct official recruiting portal: https://mpathic2.bamboohr.com/careers, due to the abundance of 3rd party apps and automated agents. Only applications submitted directly by the applicant through our portal will be considered. 


Compensation: $30 - 200 DOE

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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