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Medical Assistant (Remote )

PharmD Live

Role overview

Qualifications

  • Medical Assistant certification or equivalent healthcare experience required
  • Prior healthcare, patient outreach, scheduling, or care coordination experience
  • Strong communication, organization, and documentation skills
  • Comfortable with high-volume calling and performance metrics

Responsibilities

  • Conduct outbound and inbound patient calls and schedule appointments
  • Support Annual Wellness Visits and care management outreach
  • Perform medication reconciliation and update patient information
  • Document patient interactions accurately in the EHR

Key facts

Hard skills

Other skills

  • Communication
  • Reliability
  • Self-Motivation

About the company

PharmD Live logo

PharmD Live

  • Digital Health
  • 51–200
PharmD Live is a virtual care management solutions company powered by a multidisciplinary clinical team, with clinical pharmacists at the center of all care delivery. We focus on reducing medication-related risk, preventing adverse drug events, and lowering total cost of care through integrated medication therapy management, disease management, and patient-centered education. Our comprehensive solutions support the full spectrum of value-based care and include Chronic Care Management (CCM and Complex CCM), Advanced Primary Care Management, Advanced Care Management, Annual Wellness Visits (AWV), Transitions of Care Management (TCM), Medication Therapy Management (MTM), post-discharge medication reconciliation, polypharmacy and high-risk medication reviews, Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), Behavioral Health Integration (BHI), adherence optimization, deprescribing initiatives, chronic disease and medication education, and longitudinal care coordination. We partner with medical clinics, specialists, health systems, ACOs, FQHCs, and payers to close care gaps, improve outcomes, and deliver measurable, sustainable clinical and financial impact.
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Job description

Medical Assistant (Remote)

Schedule: Monday–Friday | 8:00 AM–10:00 PM ET
Location: Remote

Position Overview

PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.

Key Responsibilities

  • Conduct outbound and inbound patient calls and schedule appointments
  • Support Annual Wellness Visits and care management outreach
  • Perform medication reconciliation and update patient information
  • Document patient interactions accurately in the EHR
  • Prepare charts and support care coordination and follow-up
  • Maintain HIPAA compliance and escalate clinical concerns appropriately
  • Meet established outreach, scheduling, and documentation targets

Qualifications

  • Medical Assistant certification or equivalent healthcare experience required
  • Prior healthcare, patient outreach, scheduling, or care coordination experience
  • Strong communication, organization, and documentation skills
  • Comfortable with high-volume calling and performance metrics
  • EHR experience preferred
  • Medicare patient experience preferred
  • Reliable and self-motivated in a remote environment

This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.

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