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Customer Care Advisor

Role overview

Qualifications

  • Empathetic listener with strong problem-solving skills
  • Organized, dependable, and client-focused
  • Enjoys helping people feel supported, valued, and well cared for

Responsibilities

  • Provide clear, professional communication to clients before, during, and after travel
  • Answer destination and booking questions with accuracy and warmth
  • Offer solutions quickly and kindly when issues arise

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Organizational Skills
  • Reliability
  • Empathy

About the company

Exciting Travel Now logo

Exciting Travel Now

We help travelers turn their dream vacations into reality. From luxury resorts to unforgettable cruises, our Travel Advisors design personalized itineraries with care, creativity, and expertise.

Company details

Company size1 - 10

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Job description

About the Role:
At Exciting Travel Now, we believe every great trip begins with genuine care. As a Customer Care Travel Advisor, you’ll be the friendly voice that helps clients feel confident, informed, and excited about their upcoming journeys.

What You’ll Do:

  • Provide clear, professional communication to clients before, during, and after travel.

  • Answer destination and booking questions with accuracy and warmth.

  • Offer solutions quickly and kindly when issues arise.

Ideal Fit:

  • Empathetic listener with strong problem-solving skills.

  • Organized, dependable, and client-focused.

  • Enjoys helping people feel supported, valued, and well cared for.

Why You’ll Love It:

  • Fully remote position with flexibility.

  • Training in communication tools and customer-service systems.

  • Supportive, team-oriented environment.

Explore More:
TikTok: https://www.tiktok.com/@lorivunpacked
Facebook: https://www.facebook.com/lori.goto.14

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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