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Localization Quoting Specialist

Welo Global

Role overview

Qualifications

  • Fluent in English
  • Total Command of Microsoft Office
  • 2-4 years of experience in customer-facing activities related to localization/translation/project management fields
  • Middle or higher-level vocational training in administration or university degree

Responsibilities

  • Prepares quotes and calculates turnaround times for clients
  • Responsible for conducting a follow-up of quotes to achieve the target acceptance rate
  • Monitors client satisfaction and any increases/decreases in their use of services
  • Provides feedback on perceived client satisfaction and service completion

Key facts

  • Remote from: Spain
  • Full time
  • Mid-level (2-5 years)
  • English

Hard skills

Other skills

  • Microsoft Office
  • Communication

About the company

Welo Global logo

Welo Global

Translation & Localization

Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization solutions for localization and technology teams), Adapt (multilingual performance-led digital marketing agency), Park IP (patent translation, foreign filing, and legal solutions for law firms and corporate legal teams), Welo Life Sciences (multilingual content solutions for drug and medical device development for pharmaceutical, clinical contract research, and medical device organizations), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com

Company details

IndustryTranslation & Localization
Company size1001 - 5000

Links

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Job description

About Welo Life Sciences 

Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com


Main Purpose of the Job


The Localization Quoting Specialist is responsible for assessing the scope of each project and completing project quotes. They communicate as needed with the Project Management team to ensure client requests are met in a timely manner, while supporting the project completion process through the development and use of language tools and pilot processes

 
Responsibilities
  • Prepares quotes and calculates turnaround times for clients (administrative management).
  • Responsible for conducting a follow-up of quotes in order to achieve the target acceptance rate.
  • Monitors client satisfaction and any increases/decreases in their use of services.
  • Provides feedback on perceived client satisfaction and service completion.
  • Detects new sales opportunities bringing add-on business and retaining existing accounts.
  • Discusses and plans sales strategies for existing clients with the Business Developers.
  • Advises the client on how to best manage a project, not only in terms of product specifications but also with regard to expenses.
  • Tries to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increase margins.
  • Responsible for meeting targets in the following KPIs: the amount of money quoted, amount of money accepted and price-per-project of existing clients.
  • Communicating project information to necessary parties in a clear, concise and professional manner.
  • Conveying specific client requests effectively to Project managers.
  • Finance governance: Responsible of registering the correct information from de clients when creating the projects in the system: Legal entities (from the client and Welocalize), PO if needed, billing schedule.

    • Skills and Knowledge
  • Essential: Fluent in English, excellent oral and written communication, and comfortable speaking to clients at all levels, via phone or video call.
  • Desirable: Knowledge of other language Essential: Total Command of Microsoft Office.
  • Desirable: Knowledge of XTM and/or Phrase, and FineReader.

    • Education and Experience
  • Education:
  • Essential: Middle or higher-level vocational training in administration or university degree.
  • Desirable: Master's Degree.
  • Experience: 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields.
    • Welocalize is committed to equal opportunities and in compliance with the General Law on the Rights of People with Disabilities, this vacancy is also available and we encourage to those candidates who have a disability certificate (equal to or greater than 33%) to apply.   Job Reference: #LI-JC1

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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