Business Development Representative, East Coast US (m/f/d)

**This position is based in the US with remote working options. Applicants must hold a valid work/residence permit for the respective location.**

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life.

For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.

Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit chaos.com.

Role Overview

The Business Development Representative supports revenue growth across a defined territory through outbound prospecting into two distinct opportunity sets. The first is a portfolio of existing customers who bought Chaos products self-serve through our product-led growth motion, where the task is to convert product adoption into a commercial sales relationship. The second is greenfield: enterprise and key accounts with no existing relationship to Chaos. Working closely with senior sales team members and Sales leadership, the role is outbound by design rather than inbound qualification, and requires a commercially motivated sales professional who is technically fluent in modern outbound tooling, methodical about account research and sequencing, and driven to develop into a more senior commercial role over time.

Main Responsibilities

• Own a portfolio of existing customers who bought self-serve, and convert that adoption into a commercial relationship.

• Read usage and purchase data to spot where seat sprawl signals an enterprise conversation.

• Map the buying group above the individual user and open the dialogue.

• Prospect net new enterprise and key accounts across the US and Canada.

• Research decision makers, identify the trigger and initiate outreach that earns a reply.

• Build and run multichannel sequences across email, phone, LinkedIn and video.

• Personalise at the account level, test messaging and rebuild what is not working.

• Match customer workflows to the right Chaos products to support conversion and expansion.

• Qualify against a clear framework, brief the account executive properly and stay involved through the first meeting.

• Support proposals and commercial responses alongside senior sales team members.

• Keep the CRM accurate, with activity, pipeline and outcomes logged consistently.

• Relay customer feedback on product, service and delivery to the relevant internal teams.

• Track AEC and M&E trends and competitor activity, and feed them back into outreach.

• Attend industry events to build relationships with customers and partners in the region.