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IT Network Specialist

Role overview

Qualifications

  • Excellent Access Controls, Video Management, and Intrusion Detection Systems programming skills
  • Solid knowledge of engineering principles and practices related to building automation systems
  • Advanced mechanical and electrical aptitude
  • Highly proficient computer skills including MS Office applications and networking IT skills

Responsibilities

  • Responsible for application engineering, programming, troubleshooting, start-up, and check-out of assigned installed projects
  • Serve as the technical support contact for customers and maximize customer satisfaction with installed systems
  • Installation, configuration, and support of LAN, WAN, and Internet systems
  • Ensure projects are effectively executed to budgeted cost and time schedules

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Mechanical Aptitude
  • Microsoft Office
  • Communication
  • Organizational Skills
  • Teamwork

About the company

Convergint logo

Convergint

Security & Investigations Services

Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence. At Convergint, our top priority is service in every way — service to customers, colleagues, and community. As an integrator, Convergint works alongside a global network of partners and manufacturers to design, install, and service electronic security, cybersecurity, fire and life safety, building automation, and audio-visual systems for enterprise customers. Our unique and empowered culture, guided by our Values and Beliefs, helps us stay accountable to our mission, and our number one objective: to be our customers’ best service provider. Listed as the #1 systems integrator in SDM Magazine’s Top Systems Integrators Report for the past 5 years, Convergint leads with over 7,700 colleagues and more than 175 locations worldwide. Learn more about who we are and what we do at www.convergint.com.

Company details

IndustrySecurity & Investigations Services
Company size5001 - 10000

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Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking IT Network Specialist to join our amazing culture. As an IT Network Specialist, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.  

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional IT Network Specialist.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.  We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with “Our Training and Your Experience”

  • Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • Under minimal supervision, has overall responsibility for application engineering, programming, troubleshooting, start-up, and check-out of assigned installed projects which are primarily larger and more complex.
  • Individuals work shall be in accordance with the established quality standards.
  • Serve as the technical support contact for our customer and is responsible for maximizing customer satisfaction with installed Fire, Security, and/or Building Automation Systems.
  • Responsibilities may include installation, configuration, and support a local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.
  • May maintain network hardware and software.
  • Maintains IT Systems hardware and software.
  • May monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability on assigned projects.
  • May monitor IT systems to ensure availability to all system users and perform necessary maintenance to support systems availability on assigned projects.
  • Responsibilities may also include providing our customers with custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation regarding Electronic Security Systems (ESS).
  • Typically handles larger and more complex projects.
  • Ensures projects are effectively executed to budgeted cost and time schedules.
  • Performs other duties and responsibilities as requested or required.

What You'll Need

  • Excellent Access Controls, Video Management, and Intrusion Detection Systems programming skills and proven ability to troubleshoot problems and look for solutions.
  • Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
  • Solid knowledge of engineering principles and practices related to building automation systems, fire alarm systems, and/or electronic security systems.
  • Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, and crimper).
  • Highly proficient computer skills including MS Office applications (Outlook, Word, Excel), AutoCAD and/or viewing software; solid networking & IT skills (Security & Building Automation primarily).
  • Experience with SQL queries and scripting, PowerShell and other script-based tasks. Knowledge of programming languages and application creation a plus.
  • Advanced verbal, written and interpersonal communication skills.
  • Excellent organizational skills and the ability to handle multiple projects simultaneously.

 Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 5-7 years of previous computer and network systems installation and maintenance, relevant low-voltage systems project installation and maintenance.

Preferred Experience:

  • Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation.
  • Experience and certifications with major Access Control, Video Management Platforms, Mass Notification Systems and Intrusion Detection Systems:
  • Genetec
  • LenelS2
  • Software House
  • Milestone
  • Avigilon
  • Valcom
  • Axis
  • Hanwha
  • Verkada
  • Genea
  • Or similar enterprise ACS or VMS systems

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted.  If the position is posted in multiple locations or is a remote position, the salary range may vary.  Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

This posting is expected to remain open until 10/31/2026

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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