Lead Partner Account Technical Strategist

Job Title: Partner Account Technical Strategist 
Location: Europe 
 

Position Summary 

The Partner Account Technical Strategist (ATS) plays a critical role in strengthening partner engagement, enhancing lifecycle visibility, and driving growth in Citrix-based solutions. This role bridges the gap between Citrix and its partners, enabling them to effectively sell, position, and support our products throughout the customer lifecycle. To achieve this, the Partner Account Technology Strategist works with the partner to identify and match Citrix technologies with a customer’s business issues and objectives. They assist the partner in developing business value propositions around Citrix products and solutions thus driving innovation and wide-scale adoption. In summary, the Partner ATS drives sales with technical expertise, account management skills, sales ability, and a superior customer focus. 

Key Responsibilities 

Partner Enablement 

• Provide resources and training to empower partners to sell Citrix-based solutions. 

• Conduct joint sales activities such as webinars, bootcamps, conferences, and videos. 

• Manage provisioning and configuration of NFR licensing and demo environments. 

• Deliver product feature training and support Citrix-based offering development. 

• Articulate industry trends and insights. 

• Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies. 

Pre-Sales Activities 

• Facilitate product demos, presentations, Proofs of Concept (PoCs), and respond to RFIs, RFPs, and RFEs. 

• Architect solutions tailored to partner and customer needs. 

• Assess the potential application of Citrix products to meet customers’ business needs. 

• Have a strong knowledge of our well-known use cases where applicable. 

• Ability to build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process. 

• Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle. 

Post-Sales Engagement 

• Enable partner to run technology assessments in customer accounts  

• Ensure active product use and reduce churn through strategic support 

• Coordinate and align cross-functional resources to ensure customer needs are met 

• Serve as a point of contact for support escalations 

Strategic Technology Advisor to Partner 

• Build relationships with services leads and C-level technology executives in the partner organization and hold regular meetings with them. 

• Align partner goals and services offerings with Citrix’s broader strategic objectives 

• Develop joint value proposition 

• Drive the generation of RFEs 

• Collaborate with partner product teams to develop and influence partner-focused roadmaps 

• Drive the expansion of use cases and increase adoption of Citrix-based services 

Team Growth 

• Provide regular and efficient updates on assigned accounts to leadership. 

• Consistently contribute to the broader team’s technical mindshare 

• Drive initiatives, where needed, to improve team performance 

Preferred Skills and Qualifications 

• Experience in technical account management or sales engineering. 

• Strong understanding of Citrix products and services, including EUC (End User Computing) and ZTNA (Zero Trust Network Access) use cases. 

• Solid understanding of competitive technologies (VMware, Zscaler, Nerdio, F5, Island, and other competing technologies), and how to position to “win” 

• Proven ability to manage pre-sales and post-sales engagements effectively. 

• Excellent communication and presentation skills for partner-facing activities. 

• Ability to align technical strategies with broader business objectives. 

Why Join Cloud Software Group? 

At Cloud Software Group, Inc., you’ll be part of a forward-thinking team driving partner and customer success in a collaborative, innovative environment. If you’re passionate about enabling partner growth and delivering impactful technical solutions, we’d love to hear from you. 

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.