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Business Development Representative

Role overview

Qualifications

  • High School Diploma or GED required
  • Prior experience in inside sales, account management, or customer success (preferably B2B)
  • Experience or familiarity in IT services, telecom, or managed services
  • Experience with Google Workspace, HubSpot, or Halo PSA is a bonus

Responsibilities

  • Identify and engage decision-makers via phone, email, and LinkedIn outreach
  • Monitor engagement, qualify interest, and transition warmed-up leads into solid sales opportunities
  • Maintain records of calls, emails, and meetings in HubSpot and Halo PSA
  • Achieve 100% of standard BDR quota

Key facts

Hard skills

Other skills

  • Sales
  • Detail Oriented
  • Self-Motivation
  • Teamwork

About the company

FETCO® logo

FETCO®

Hospitality (Hotels & Restaurants)

FETCO® is a leading manufacturer of hot beverage brewing, dispensing and serving equipment for the foodservice industry. We construct our energy-efficient equipment through lean manufacturing practices and utilize energy-conscious materials while enhancing product quality and performance. We create value for our customers through the design, manufacture and delivery of high-quality beverage solutions for the foodservice industry.

Company details

IndustryHospitality (Hotels & Restaurants)
Company size51 - 200

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Job description

Job Type Full-time Description

Who We Are & Why You’ll Love It Here

At Powernet, we don’t just deliver top-tier wireless, voice, Managed IT and security solutions, we make connecting businesses seamless, smart, and maybe even a little fun. We’re a team of innovators, problem solvers, and tech enthusiasts who believe work should be rewarding, collaborative, and full of high-fives (virtual or in-person!). If you thrive on hunting down new opportunities, chatting up key decision-makers, and turning cool tech into big wins, you’ve found your crowd.

What You’ll Be Doing (The Big Picture)

As our Business Development Representative, you are the ultimate spark plug for our sales pipeline! You’ll be the first point of contact for prospective clients, turning cold leads into warm relationships across industries like Healthcare, Hospitality, Retail, Manufacturing, and more. From crafting clever cold emails and leveraging HubSpot for outreach and campaign management to integrating marketing campaigns and BDR efforts to collaborating with our internal quote masters and engineers, you’ll be a hero in driving our growth engine.

Perks You'll Enjoy

  • Uncapped commissions
  • 5 weeks PTO
  • Remote work
  • Anniversary gift plan
  • Employee referral program
  • Health, vision, dental, and life insurance available
  • HSA Account
  • 401k matching

Your Core Responsibilities

1. Hunting & Prospecting (The Thrill of the Chase)

  • Identify and engage decision-makers (IT Directors, CIOs, Facility Managers, Business Owners) via phone, email, and LinkedIn outreach.
  • Research industry trends to pinpoint hot prospects in Enterprise, SLED, Hospitality, Logistics, and Mixed-Use developments.
  • Take event and trade show lead lists, slice-and-dice 'em, and build multi-touch email sequences in HubSpot that people actually want to open.

2. Deal Facilitation & Pipeline Building

  • Monitor engagement, qualify interest, and transition warmed-up leads into solid sales opportunities.
  • Assist with quote follow-ups and identifying upsell opportunities for existing accounts.
  • Coordinate seamlessly with our internal quoting, engineering, and vendor registration teams to keep deals moving smoothly.

3. Data & Strategy Mastery

  • Maintain squeaky-clean records of every call, email, and coffee chat in HubSpot and Halo PSA.
  • Track and report weekly on key metrics: outreach numbers, meetings booked, pipeline value, and conversion wins.
  • Bring fresh ideas and good vibes to our weekly team syncs!

Your Realistic 30 / 60 / 90 Day Roadmap

We believe in transparency, here is what success actually looks like as you get up to speed:

Days 1 – 30: Foundations & Ramp-Up

  • Master Powernet product portfolio, value propositions, and key buyer personas.
  • Configure tech stack: HubSpot, Apollo.io, and Genesys.
  • Shadow discovery/cold calls with senior BDRs and Account Executives.
  • Build targeted lead lists in Apollo and launch initial HubSpot outreach sequences.

Days 31 – 60: Execution & Pipeline Growth

  • Scale outbound outreach volume to 50+ daily calls and active LinkedIn touchpoints.
  • Master objection handling, call teardowns, and messaging refinement.
  • Maintain strict CRM hygiene in HubSpot and conduct BANT/MEDDPICC-lite discovery calls.
  • Convert warm leads into qualified discovery meetings for Account Executives.

Days 61 – 90: Optimization & Autonomy

  • Achieve 100% of standard BDR quota (qualified meetings booked / SQLs created).
  • Analyze sequence performance (open, reply, and booking rates) and run A/B tests.
  • Operate full-funnel outbound prospecting cycles independently end-to-end.
  • Participate in strategic account planning and review 90-day outbound performance.

Growth Potential: BDR to Account Executive

We are committed to investing in our team and promoting from within. For high-performing Business Development Representatives, there is a clear growth path into full-cycle Account Executive (AE) roles. Successful BDRs who master pipeline generation, sales qualification, and territory management will have direct opportunities to advance their career, take ownership of the end-to-end sales cycle, and drive revenue growth across key markets.

The Workspace & Environment

This is a remote position where you’ll collaborate daily via Google Meet, email, phone, and messaging. You should be comfortable working independently at a desk, managing multiple priorities, and occasionally rolling up your sleeves for extra hours during peak campaigns or key project deadlines.

Requirements

What You Bring to the Table

  • High School Diploma or GED required. Prior experience in inside sales, account management, or customer success (preferably B2B) is awesome!
  • Experience or familiarity in IT services, telecom, or managed services is a huge plus.
  • You can build rapport quickly, write sharp emails, and aren't afraid to pick up the phone.
  • Experience with Google Workspace, HubSpot, or Halo PSA is a bonus!
  • You’re organized, detail-oriented, self-motivated, and love winning as a team.
Salary Description $45,000-$60,000 annually with uncapped commissions

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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