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Academic Counselor - Secondary Academic Counselor

Role overview

Qualifications

  • Bachelor's degree in Education, Psychology, Counseling, or related field
  • Prior experience in academic counseling, tutoring, teaching, or student support services
  • Strong understanding of learning strategies, study skills, and educational assessment
  • Excellent interpersonal and communication skills

Responsibilities

  • Conduct one-on-one and group counseling sessions to assess students' academic needs, learning styles, and goals
  • Develop individualized academic improvement plans, including study strategies, time management, and organizational skills
  • Know and effectively use One Academy resources to support student development
  • Monitor student progress through regular check-ins, assessments, and performance reviews

Key facts

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Social Skills
  • Empathy
  • Problem Solving
  • Patience
  • Adaptability

About the company

One on One  logo

One on One

E-Learning / EdTech

One on One is the Caribbean's leading e-Learning solutions provider trusted by governments, enterprises and individuals to educate, upskill, and train through our award-winning Learning Management System (LMS) and e-course offerings. Our solutions span the entire educational journey with a personalised online environment, content, and experience.We focus on closing knowledge gaps by helping students, teams, governments, and enterprises across the Caribbean to be globally competitive through technology-centric learning that spurs growth. There are over 70 members of our team, and we are all committed to empowering Caribbean communities to thrive through digital education and training solutions that impact socio-economic growth.

Company details

IndustryE-Learning / EdTech
Company size51 - 200

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Job description

This is a remote position.

Position Summary

The Academic Counselor works directly with students to assess their academic strengths, challenges, and goals, and to design personalized learning strategies that support academic growth and success. The role combines academic guidance, learning skills coaching, and progress monitoring to help students overcome obstacles, build confidence, and achieve their educational objectives.

Key Responsibilities

    • Conduct one-on-one and group counseling sessions to assess students' academic needs, learning styles, and goals

    • Develop individualized academic improvement plans, including study strategies, time management, and organizational skills

    • Know and effectively use One Academy resources to support student development, guiding students and parents on how to leverage tutoring, extra class programmes, and self-paced content to close skills gaps and reach specified learning goals

    • Administer or interpret skills gap assessments to identify areas needing intervention and map students to the right One Academy resources

    • Monitor student progress through regular check-ins, assessments, and performance reviews

    • Identify learning gaps or challenges (e.g., attention, motivation, study habits) and recommend appropriate interventions or resources

    • Collaborate with teachers, parents/guardians, and other staff to align academic support strategies

    • Work directly with parents to explain available resources and recommend a clear path (tutoring, extra classes, self-paced modules) toward closing their child's skills gaps

    • Guide students in course selection, academic planning, and goal-setting

    • Provide guidance on exam preparation, study techniques, and academic resilience

    • Maintain accurate records of student interactions, progress notes, and outcomes

    • Refer students to additional support services (tutoring, special education, mental health resources) as needed

    • Facilitate monthly workshops to address group learning needs and reinforce academic strategies across a cohort of students

    • Stay current on best practices in learning strategies, educational psychology, and academic coaching.


Core Competencies

    • Empathy and active listening

    • Problem-solving and strategic planning

    • Patience and adaptability

    • Strong written and verbal communication

    • Confidentiality and professionalism

Work Environment

    • Hybrid, predominantly remote

    • Regular interaction with students, parents, and academic staff

    • Delivers instruction, counseling, and assessment through online tools/platforms

    • Contractor is expected to supply and maintain a functional laptop and the tools/equipment needed for remote work (e.g., stable internet connection, webcam, headset).





Requirements

Qualifications

    • Bachelor's degree in Education, Psychology, Counseling, or related field

    • Prior experience in academic counseling, tutoring, teaching, or student support services

    • Strong understanding of learning strategies, study skills, and educational assessment

    • Excellent interpersonal and communication skills

    • Ability to build rapport and trust with students of varying ages and backgrounds

    • Strong organizational skills and attention to detail

    • Proficiency with student information systems or case management tools

    • Working knowledge of One Academy (or willingness to be trained), including its tutoring, extra class programmes, self-paced content, and skills gap assessment tools

    • Proficient in online tools for instruction and assessment (e.g., video conferencing platforms, learning management systems, digital assessment tools)

    • Ability and willingness to work evenings and weekends as needed for one-on-one student sessions

    • Must have a functional laptop and reliable internet/equipment to support remote work participation

Preferred Qualifications

    • Certification in academic coaching, counseling, or educational therapy

    • Experience working with students with learning differences (e.g., ADHD, dyslexia)

    • Familiarity with data-driven progress tracking and reporting

    • Experience or training in special education is also an asset



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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