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Customer Success Manager (North America)

Role overview

Responsibilities

  • Proactively help clients achieve their business goals using Precoro
  • Ensure high customer satisfaction
  • Maximize retention
  • Drive portfolio expansion

Key facts

Hard skills

Other skills

  • Relationship Building

About the company

Precoro logo

Precoro

Computer Software / SaaS

Precoro is a cloud-based solution for procurement and AP automation. We empower companies from more than 80 countries (USA, UK, Europe, and Asia) to transform their purchasing experience, increase business efficiency with digitization, and simplify complex day-to-day operations. Precoro provides procurement and finance managers with the ability to replace paperwork, centralize purchasing, improve spending visibility, and prevent human factor mistakes. We're breaking the stereotype that purchasing software is expensive, hard to implement, and unfriendly to users. With Precoro, companies discover how easy procurement can be. No matter what business area or size they are related to.

Company details

Company typeScaleup
IndustryComputer Software / SaaS
Company size51 - 200

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Job description

Precoro is an innovative AI-powered procurement centralization & automation В2В SaaS platform, helping companies eliminate manual tasks and control purchasing activities across all subsidiaries. With over 1,000 customers in more than 80 countries, Precoro has proven its ability to create real business value and deliver substantial cost savings.

We are expanding our Customer Success team and looking for a Customer Success Manager to drive long-term value, build trust-based relationships, and foster a culture of customer advocacy across our North American B2B accounts.

💡 Why is this role important to us?

The main purpose of this role is to proactively help clients achieve their business goals using Precoro. As a strategic post-go-live partner, you will ensure high customer satisfaction, maximize retention, drive portfolio expansion, and turn our clients into active brand advocates.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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