Customer Success Manager (North America)

• 30+ days ago

Precoro

Role overview

Responsibilities

Proactively help clients achieve their business goals using Precoro
Ensure high customer satisfaction
Maximize retention
Drive portfolio expansion

Key facts

Remote from: Brazil, North America, Latin America, South America
Full time
Customer Success Manager
English

Hard skills

Other skills

Relationship Building

About the company

Precoro

Software / SaaS
Scaleup
51–200

Precoro is a cloud-based solution for procurement and AP automation. We empower companies from more than 80 countries (USA, UK, Europe, and Asia) to transform their purchasing experience, increase business efficiency with digitization, and simplify complex day-to-day operations. Precoro provides procurement and finance managers with the ability to replace paperwork, centralize purchasing, improve spending visibility, and prevent human factor mistakes. We're breaking the stereotype that purchasing software is expensive, hard to implement, and unfriendly to users. With Precoro, companies discover how easy procurement can be. No matter what business area or size they are related to.

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Job description

Precoro is an innovative AI-powered procurement centralization & automation В2В SaaS platform, helping companies eliminate manual tasks and control purchasing activities across all subsidiaries. With over 1,000 customers in more than 80 countries, Precoro has proven its ability to create real business value and deliver substantial cost savings.

We are expanding our Customer Success team and looking for a Customer Success Manager to drive long-term value, build trust-based relationships, and foster a culture of customer advocacy across our North American B2B accounts.

💡 Why is this role important to us?

The main purpose of this role is to proactively help clients achieve their business goals using Precoro. As a strategic post-go-live partner, you will ensure high customer satisfaction, maximize retention, drive portfolio expansion, and turn our clients into active brand advocates.