Claims Recruiter

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

Location Requirement

Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.

About the role

As a Recruiter at Reserv, you will play a pivotal role in our organization's recruiting function. Your responsibilities will encompass various recruiting activities, from sourcing to managing external recruiting agencies to creating a source of truth in our ATS. We are seeking a highly motivated and experienced Recruiter to join our team. The ideal candidate should possess strong relationship management and communication skills.

What you'll do

• Source and recruit high-quality candidates for insurance adjuster roles.
• Establish and maintain strong relationships with hiring managers, recruiting agencies, and candidates.
• Develop and execute recruitment strategies and tactics to source and attract top talent.
• Conduct phone/video interviews to assess candidates' skills, experience, and fit for the role.
• Work with hiring managers and recruiting agencies to review resumes, provide feedback, and coordinate candidate interviews and feedback.
• Ensure efficient and fast scheduling, facilitate communication among all parties, and ensure hiring is within budget.
• Manage the applicant tracking system to ensure it is the single source of truth for tracking.
• Create reports on the recruiting process to provide clear insight into the hiring pipeline and actionable insights to improve the pipeline.
• Design and iterate on recruiting strategies to balance different objectives ranging from speed to preserving interviewer bandwidth to different specific requirements for different recommendations.
• Stay updated with industry trends, recruitment and talent acquisition best practices.

Qualifications

• 2+ years of experience as a full life-cycle recruiter recruiting for insurance adjuster roles with knowledge of specialized adjuster roles.
• Bachelor's degree or equivalent work experience.
• Proven track record of building and maintaining strong relationships with hiring managers and candidates.
• Excellent communication and interpersonal skills.
• Strong sourcing and recruitment skills, with experience using various sourcing techniques.
• Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment.
• Knowledge of recruitment metrics and reporting.
• Proficiency with applicant tracking systems
• Proficiency with tech tools: Apple Computer, Google Suite, and Slack.
• Ready to hit the ground running

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy after 8 months of continuous work
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!