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Renewals Account Manager

Role overview

Qualifications

  • Bachelor's degree OR equivalent work experience
  • 5+ years’ experience in sales managing an existing high volume SMB book of business
  • Experience working with small to midsize pharmaceutical and biotech companies
  • 3+ years of experience working with Excel

Responsibilities

  • Engage proactively with customers to identify opportunities and deliver responsive support
  • Leverage in-depth product knowledge to highlight value-added solutions and drive renewal sales
  • Execute defined renewal and retention strategies to contribute to broader sales plans
  • Provide regular updates and insights on renewal opportunities and deliver accurate forecasts

Key facts

Hard skills

Other skills

  • Customer Service
  • Microsoft Excel
  • Communication
  • Problem Solving

About the company

Clarivate logo

Clarivate

Information Services & Data Providers

Clarivate™ is a leading global provider of transformative intelligence. We offer enriched data, insights & analytics, workflow solutions and expert services in the areas of Academia & Government, Intellectual Property and Life Sciences & Healthcare. For more information, please visit clarivate.com.

Company details

Company typeXLarge
IndustryInformation Services & Data Providers
Company size10001

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Job description

We are looking for a US Remote-based Renewals Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare.

About You – experience, education, skills, and accomplishments

  • Bachelor's degree OR equivalent work experience

  • 5+ years’ experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service

  • Experience working with small to midsize pharmaceutical and biotech companies

  • 3+ years of experience working with Excel

It would be great if you also have . . .

  • Salesforce experience, or proficiency with comparable CRM platforms 

  • Renewals Account Manager experience 

  • Consultative selling and strategic account management skills

  • Prior background in Life Sciences or Healthcare customer-facing roles

What will you be doing in this role?

  • Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support

  • Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives

  • Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans

  • Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness

  • Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership

  • Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes

About the Team

The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.

Hours of Work

  • This is a remote position within the continental United States.

  • This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. 

Compensation – US Only

The expected base salary for this position is $63,200 - $79,000 USD per year.  This role is eligible for (incentive or bonus) earnings.  Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.

In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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