Logo for Fidelity Investments

Financial Services Representative - Ashburn, VA

Role overview

Qualifications

  • Customer service, phone, or financial services experience
  • Banking, insurance, or financial experience
  • Degree and/or other professional certifications

Responsibilities

  • Partner and contribute to branch success by identifying opportunities to deepen relationships
  • Assess client needs and identify opportunities
  • Support Fidelity’s most valuable clients daily

Key facts

Hard skills

Other skills

  • Customer Service
  • Detail Oriented
  • Organizational Skills
  • Telephone Skills
  • Social Skills
  • Collaboration

About the company

Fidelity Investments logo

Fidelity Investments

Financial Services

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

Company details

IndustryFinancial Services
Company size10,001+

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Job description

Job Description:

Financial Representative 

We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity. 

The Expertise We’re Looking For 

  • Customer service, phone, or financial services experience will prepare you for this role 

  • Banking, insurance, or financial experience is an excellent addition to your experience 

  • We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses 

  • Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one 

The Purpose of Your Role 

It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships. 

The Skills You Bring 

  • Superb interpersonal skills and passion to engage with clients 

  • An aptitude to assess client needs and identify opportunities 

  • Remarkable attention to detail and ability to prioritize 

  • Organizational skills to manage multiple tasks 

  • Being coachable, collaborative, and curious are your "go to" attributes 

Note: Fidelity is not providing immigration sponsorship for this position 

Our Investments in You 

Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And ourbenefit programsare designed to help you and your family strike the right balance.  We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding! 

The Value You Deliver 

  • A key member of the team, you are offering support to Fidelity’s most valuable clients daily 

  • By identifying leads and making effective introductions, you are directly impacting the success of the branch 

  • Your efforts will be valued by clients and you will find working with those clients a rewarding experience 

  • As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team 

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $45,000 - $75,000 per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   


We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Series 07 - FINRA, Series 66 - FINRA

Category:

Customer Service

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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