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Product Manager, Subscriptions

Role overview

Qualifications

  • Experience shipping high-quality digital products
  • Ability to work effectively with diverse teams
  • Highly customer-focused
  • Data-driven with a track record in experimentation and optimization

Responsibilities

  • Build a deep understanding of customer needs and pain points
  • Work closely with data and user research to identify opportunities
  • Define problems to solve and prioritize effectively
  • Track performance against goals using data insights

Key facts

Hard skills

Other skills

  • Collaboration
  • Communication
  • Teamwork
  • Problem Solving

About the company

Monzo Bank logo

Monzo Bank

Banking

At Monzo, we’re building a new kind of bank. One that lives on your smartphone and built for the way you live today. By solving your problems, treating you fairly and being totally transparent, we believe we can make banking better.

Company details

Company typeLarge
IndustryBanking
Company size1001 - 5000

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Job description

📍Barcelona | 💰€55,000 - €70,000 + equity + Incentive Awards tied to your performance + Benefits  

⭐Our Subscriptions team

We are looking for a Product Manager to work in our Subscriptions team. 

This team is responsible for all of our subscriptions products, including Extra, Perks and Max! The number of subscribers has grown substantially over the last few years, and we’re now looking to scale and accelerate through new vectors of growth, that role will be key to drive that.

🔑You’ll play a key role by

As a Product Manager for Subscriptions, you’ll ensure that we continue to meet and exceed the needs and expectations of our subscribers, delivering more value to them and driving continued engagement.

That means you’ll:

  • Build a deep understanding of customer needs, behaviours and pain points
  • Work closely with data and user research to identify areas of opportunities, including in various markets
  • Define clear problems to solve, prioritise effectively, and focus on the opportunities with the highest potential impact
  • Partner with engineering, design, research, data, and marketing to shape and deliver product improvements, new value propositions and changes
  • Collaborate with other Subscriptions squad to deliver a strong customer experience
  • Track performance against goals and use data to understand what is and isn’t working

🤩 We’d love to hear from you if…

  • You’ve shipped high-quality digital products in a fast-moving environment. Even better if you have experience in subscriptions based businesses or expansion focused roles
  • You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done
  • You’re highly customer-focused and know how to turn insight into practical product changes
  • You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You’re comfortable using both data and research to identify opportunities and make decisions
  • You enjoy working across discovery and delivery, from understanding problems to testing solutions in market
  • You’re able to work autonomously and make progress in ambiguous spaces
  • You get people inspired by the product vision and you share the right context with the right people at the right time.
  • You’re excited by experimentation, and have strong instincts for how to learn quickly
  • You work well with a wide range of partners and disciplines to get things done
  • You care about delivering meaningful customer and business outcomes, not just shipping feature
  • You’re excited by what we’re doing at Monzo

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌What’s in it for you

💰€55K - €70K ➕share options.

🌴 Time Off 24 days holiday + all local bank holidays

💸 Pension Allowance €37.50 net per month

🏡 Home Working Allowance Paid to compensate time spent working remotely

🍔 Meal Allowance €11 gross per working day (shown on payslip)

🎁 Free lunches on Tuesdays and after work drink on Thursdays

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

  • Recruiter Call (30 minutes)
  • Initial Call (45 minutes) with the hiring manager 
  • Final Loop (2 hours 45) consisting of x 3 interviews consisting of a Project Walkthrough, Case Study and Leadership interview.

Our average process takes around 5-6 weeks but we will always work around your availability.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated.

Linkedin Tags: #LI-CM2

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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