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Remote - Centralized Scheduler

Role overview

Qualifications

  • Clinical experience preferred (i.e. LPN, physician's office personnel)

Responsibilities

  • Schedule outpatient ancillary visits
  • Coordinate tests/procedures for Surgical Services
  • Coordinate Inpatient Discharge follow up visits
  • Provide excellent customer service to both internal and external customers

Key facts

Hard skills

Other skills

  • Scheduling
  • Customer Service

About the company

Mosaic Life Care logo

Mosaic Life Care

  • Hospitals & Health Systems
  • SME
  • 1,001–5,000
Mosaic Life Care is health care, re-imagined. We are dedicated to not only treating you when you are sick, but also to keeping you healthy. That’s life care. At Mosaic Life Care, we are committed to providing the best and safest care, while creating a warm, inviting environment for our patients, family members and caregivers. We’ve developed an innovative life-care model that includes traditional health care, as well as a focus on other aspects of our patients’ lifestyles that affect their overall wellness. Mosaic Life Care, a recipient of the 2009 Malcolm Baldrige National Quality Award and named one of the nation’s top performers on key quality measures by The Joint Commission in 2010, is the next generation of health care. As a member of the Mayo Clinic Care Network, our physicians have the opportunity to seek Mayo Clinic expertise through eConsults. By working together, we hope to build new and innovative ways to provide the best possible care. Mayo Clinic and Mosaic Life Care share a common philosophy, commitment and mission to improve the delivery of care.

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Job description

The Centralized Scheduler works under the supervision of the Director or Manager to schedule outpatient ancillary visits, the coordination of tests/procedures for Surgical Services, as well as Inpatient Discharge follow up visits. Schedules patient visits through the completion of electronic request order. Properly ensures patient safety by coordinating patient tests according to best practice. Clinical experience preferred (i.e. LPN, physician's office personnel). This position has no direct physical contact with patients. Provides excellent customer service to both internal and external customers.

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