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Remote Outbound Sales Agent

Role overview

Qualifications

  • High school diploma or GED
  • Excellent communication skills and a strong customer focus
  • Sales-minded professionalism
  • Hospitality, sales, call center, or marketing experience

Responsibilities

  • Place outbound calls from various sources to promote company products
  • Sell approved vacation packages to customers over the phone
  • Explain the details and sales terms of vacation offers
  • Determine guest eligibility to qualify for and purchase timeshare offers

Key facts

  • Remote from: Florida (USA)
  • Full time
  • Outbound Sales Representative
  • English

Hard skills

Other skills

  • Sales
  • Communication
  • Customer Service
  • Hospitality
  • Goal-Oriented
  • Problem Solving
  • Professionalism
  • Time Management

About the company

Wyndham Hotels & Resorts logo

Wyndham Hotels & Resorts

We are Wyndham Hotels & Resorts. We are the world’s largest hotel franchising company by the number of properties, with approximately 9,200 hotels across over 95 countries on six continents. We operate a portfolio of 25 hotel brands: Whether choosing Wyndham Grand®, Dolce Hotels & Resorts by Wyndham®, Esplendor Boutique Hotels by Wyndham®, Dazzler by Wyndham®, Wyndham Hotels & Resorts®, TRYP by Wyndham®, Vienna House by Wyndham®, The Trademark Collection by Wyndham®, La Quinta® by Wyndham, Wingate by Wyndham®, Wyndham Garden®, Hawthorn Suites by Wyndham®, AmericInn by Wyndham®, Ramada by Wyndham®, Ramada Encore by Wyndham®, Baymont by Wyndham®, Microtel by Wyndham®, Days Inn by Wyndham®, Super 8 by Wyndham®, Howard Johnson by Wyndham®, Travelodge by Wyndham®, ECHO Suites Extended Stay by Wyndham® or WaterWalk by Wyndham®, our incomparable diversity of hotel brands deliver the experience the everyday traveler wants. Our Mission: We make hotel travel possible for all. Wherever people go, Wyndham will be there to welcome them. Our Values: The Wyndham values guide our behaviors in support of the company mission. They represent those deeply held principles that we believe to be right and true: Integrity, Accountability, Inclusivity, Caring, and Fun. Our Culture: Our ”Count on Me” and “Wyndham Welcome” philosophies put our values into action every day. Together, they epitomize our unique culture.

Company details

Company size1001 - 5000

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Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

*Must reside within 50 miles of Orlando*

Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! With our hourly + commission pay (paid out weekly), we offer limitless earning potential.

As an Outbound Sales Specialist, you’ll connect with customers who stay at Wyndham Hotels or have registered with us for special promotions. You’ll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it’s like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories.

Only candidates located in the Orlando, FL area, or within a 50-mile radius, will be considered at this time

Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to:

  • Place outbound calls from various sources to promote company products.
  • Sell approved vacation packages to customers over the phone.
  • Explain the details and sales terms of vacation offers.
  • Determine guest eligibility to qualify for and purchase timeshare offers.
  • Answer all customer questions appropriately and effectively.
  • Schedule reservations and accommodations when customers book vacation packages.

Amazing work schedule include:

Training Schedule:

Weeks 1 and 2 – Monday through Friday from 9:00am to 4:30pm (Systems & Product Knowledge) Virtual

Weeks 3 and 4 – Monday through Friday will be the same (Academy) Virtual

Weeks 5 and 6 – Production Hours/Schedule To Be Determined by Director of Contact Center - 9:00am to 4:00pm or a 10:00am to 5:00pm Monday – Friday with the possibility of working on weekends.

Post Training:

Monday - Friday, 9:00am to 4:00pm or 2:00pm to 9:00pm (with the possibility of working some weekends).

Paid Training for this position will also be done remote (working from home).

Pay:

Your compensation will be an hourly rate of $18.00 for the first 6 weeks of employment. After 6 weeks of employment, the hourly rate will be reduced to $14.00 plus incentives with yearly earning potential up to 65k+!

What You’ll Bring  

  • High school diploma or GED.
  • Excellent communication skills and a strong customer focus.
  • Sales-minded professionalism.
  • Hospitality, sales, call center, or marketing experience.
  • Ability to overcome challenges and objections.
  • Ability to work in a goal and performance-based environment.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program


Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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