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Title Express Office Manager - Remote

Role overview

Qualifications

  • High School Degree (GED), some college preferred
  • Three (3) years office management or equivalent experience
  • Computer Proficiency (MS Office Suite)
  • Excellent communication skills -- verbal and written

Responsibilities

  • Lead the office staff to achieve customer service goals
  • Manage day to day operations of all positions managed
  • Hire, train, develop and motivate staff members
  • Handle employee/customer service issues

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • Office Manager
  • English

Hard skills

Other skills

  • Computer Literacy
  • Customer Service
  • Communication
  • Team Leadership
  • Time Management
  • Multitasking
  • Typing

About the company

Copart logo

Copart

Used Vehicle Marketplaces

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. Copart is a veteran-founded company that honors the service of active & reserve duty employees. Copart’s veteran commitments include Leadership Development Programs, tuition reimbursement, and up to 10 days of paid leave for non-activation orders like training. Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles. Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).

Company details

Company typeXLarge
IndustryUsed Vehicle Marketplaces
Company size5001 - 10000

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Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

Under the direction of the General Manager or Assistant General Manager, the Office Manager is responsible for leading the office staff to achieve customer service goals and ensure Copart processes are implemented and followed for the Customer Service, Dispatch, and Title Processing functional units. Through a thorough understanding of Copart practices, the Office Manager will lead their team to facilitate a unique Copart experience for customers by implementing and maintaining Copart best practices that meet company policy, quality and service expectations. Hire, train, develop and motivate staff members. Manage day to day operations of all positions managed. Ensure all office positions meet company standards. Ensure performance is within company standards. Provide direction to team regarding administrative duties and goals. Employee scheduling, time and attendance management. Cash handling to include daily bank deposits. Ability to complete all job tasks for positions supervised. Lead team to meet or exceed facility goals. Monitor office supplies inventory and purchase as needed. Conduct performance reviews according to company schedules. Plan and lead meetings per company standards. Handle employee/customer service issues. Other duties as assigned.

Required Skills & Experience:

  • High School Degree (GED), some college preferred

  • Three (3) years office management or equivalent experience

  • Computer Proficiency (MS Office Suite)Excellent communication skills -- verbal and written

  • Excellent customer service skills

  • Ability to hire, train and develop employees

  • Typing at least 45 Words Per Minute

  • Basic 10 Key proficiency

  • Ability to multitask in a fast-paced environment

  • Ability to manage expenses with basic accounting and inventory management skills

  • Ability to work in a fast-paced environment

  • Managing multiple processes for employees

  • Conflict management skills

  • Valid Drivers license

  • Ability to travel as needed

  • Ability to respond to alarm calls as needed

  • Bilingual skill a plus

Pay $59,752 - $67,269 annually

Benefits Summary: 

  • Medical/Dental/Vision
  • 401k plus a company match
  • ESPP - Employee Stock Purchase Plan
  • EAP - Employee Assistance Program
  • 10 Vacation days per year
  • 7 Paid Company Holidays
  • Life and AD&D Insurance

Along with many other employee benefits. 

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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