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ODSP Ranger (Lead - L2)

Astreya

Role overview

Qualifications

  • Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
  • Hands-on experience supporting Microsoft SharePoint Online OneDrive for Business deployments
  • 3+ years prior product, customer support and/or technical support experience
  • Language Qualification: English Language: fluent in reading, writing, and speaking

Key facts

  • Remote from: India
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Troubleshooting (Problem Solving)

About the company

Astreya logo

Astreya

IT Services & IT Consulting

Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.

Company details

Company typeLarge
IndustryIT Services & IT Consulting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Preferred Qualifications, Abilities and Experience

• Demonstrated experience of M365 technologies (Preferably MS 900 Certification)

• Hands-on experience supporting Microsoft SharePoint Online & OneDrive for Business deployments.

• Experience with SharePoint Online architecture, site collections, and permissions management.

• Experience troubleshooting SharePoint-related issues, including connectivity, authentication, and integration challenges.

• Experience with SharePoint farm architecture, configuration, and troubleshooting.

• Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.

• Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).

• Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.

Qualifications

Required/Minimum Qualifications

• 3+ years prior product, customer support and/or technical support experience.

• Language Qualification: English Language: fluent in reading, writing, and speaking.

• 3+ years prior product, customer support and/or technical support experience

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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