Senior Windows Administrator

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

The Senior Windows Administrator supports the ALTESS Windows team in a mixed and growing environment of Windows Server 2019 and 2022. Working with the existing Windows team, this position manages, maintains, deploys, troubleshoots, and supports servers across a mixed customer environment, planning and implementing new system hardware and software while creating and maintaining team technical instructions, operating procedures, and policies.

This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are encouraged to apply, and work may be performed locally for those who prefer an on-site or hybrid arrangement. The ideal candidate will bring hands-on Windows systems administration expertise, strong DoD cybersecurity compliance knowledge, and the ability to support mission-critical Army IT services across enterprise data centers and cloud-hosted environments. Occasional travel to government facilities or data center locations may be required based on mission needs.

Key Responsibilities:

• Manage, maintain, deploy, troubleshoot, and support Windows Server 2019/2022 systems for a mixed customer environment.
• Plan, execute, and implement new system hardware and software.
• Create and maintain team technical instructions, operating procedures, and policies.
• Monitor and tune system performance; harden servers and report on overall security and operational status.
• Recommend enterprise improvements and manage new software/hardware integrations.
• Produce utilization reports to identify problems and corrective actions.
• Support the lifecycle of a mixed vendor equipment environment in the datacenter, including firmware version control and preventive maintenance.
• Recommend, demonstrate, and implement technologies to expand, upgrade, and increase efficiency of the current environment.

Requirements:

• CompTIA Security+.
• Bachelor's degree in Computer Science or a related technical field is preferred; equivalent years of hands-on Windows systems administration experience will be considered in lieu of a degree.
• Computing Environment (CE) Certification (e.g., MCSE, Server+, CCNA, RedHat, Palo) — may be waived for 30 days after project join date.
• Experience in Computer Science or IT.
• Active DoD Secret Security Clearance.
• Five or more years' experience as a Windows Systems Administrator or Engineer, including three or more years automating tasks utilizing PowerShell.
• Five or more years' experience installing, configuring, maintaining, and troubleshooting complex applications and websites (IIS, Apache, etc.).
• Five or more years' experience in complex networking environments with senior-level knowledge of TCP/IP, DNS, DHCP, SMTP, and SNMP.
• Five or more years' experience managing enterprise-level Active Directory structures.
• Five or more years' experience creating and maintaining complex MS Group Policy implementations.
• Five or more years' experience creating, maintaining, and following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
• Strong interpersonal skills and willingness to be a team player.

Preferred:

• Bachelor's degree in Computer Science or equivalent years of experience.
• Seven or more years' experience supporting Cybersecurity patch management and STIGs, SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA).

Certifications

CompTIA Security+  |  Computing Environment Certification (MCSE, Server+, CCNA, RedHat, or Palo)

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.