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Salesforce Administrator

Role overview

Qualifications

  • 5+ years of experience in Salesforce Administration
  • Exceptional hands-on experience administering and supporting Salesforce environments
  • Strong understanding of Salesforce configuration, security, reporting, and automation
  • Excellent troubleshooting and problem-solving skills

Responsibilities

  • Administer, configure, and maintain the Salesforce platform
  • Manage users, profiles, roles, permissions, and access controls
  • Monitor system performance and identify opportunities for optimisation and improvement
  • Provide ongoing Salesforce support and troubleshoot system-related issues

Key facts

  • Remote from: Africa
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Problem Reporting
  • Communication

About the company

Optimal Growth Technologies logo

Optimal Growth Technologies

IT Services & IT Consulting

Optimal Growth Technologies provides organizations of all sizes with the best, most trustworthy solutions. In the ever-evolving technology market, we believe that companies need reliable allies who can guide them through the challenges that accompany technological growth

Company details

Company typeStartup
IndustryIT Services & IT Consulting
Company size11 - 50

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Job description

Salesforce Administrator

Contract Duration: 12 Months (EST Timeozone)

Role Overview

We are seeking an experienced and dedicated Salesforce Administrator to join our team on a 12-month contract. The successful candidate will be responsible for the administration, configuration, maintenance, and optimisation of the Salesforce platform.

This role requires a highly skilled professional with strong Salesforce administration experience, excellent communication skills, and the ability to work effectively with stakeholders across the business.

Key Responsibilities

  • Administer, configure, and maintain the Salesforce platform.
  • Manage users, profiles, roles, permissions, and access controls.
  • Configure and maintain workflows, validation rules, reports, dashboards, and automation.
  • Monitor system performance and identify opportunities for optimisation and improvement.
  • Provide ongoing Salesforce support and troubleshoot system-related issues.
  • Work closely with business stakeholders to understand requirements and deliver effective Salesforce solutions.
  • Ensure data accuracy, integrity, and security within the Salesforce environment.
  • Assist with system enhancements, updates, integrations, and ongoing improvements.
  • Develop and maintain relevant system documentation and processes.
  • Provide guidance and support to Salesforce users where required.

Requirements

  • 5+ years of experience in Salesforce Administration.
  • Exceptional hands-on experience administering and supporting Salesforce environments.
  • Strong understanding of Salesforce configuration, security, reporting, and automation.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and stakeholder management abilities.
  • Ability to work independently in a remote environment.
  • Must be available to work according to EST working hours.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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