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This is a remote position.
- Develop and maintain the Epic Resolute Professional Billing training environment, ensuring it mirrors the production environment.
- Create sample billing data and scenarios that reflect real-world situations for users to experience during training.
- Collaborate with the technical team to ensure that the training environment is updated and aligned with the production environment.
- Provide training and support to end users, ensuring they understand the workflows and are prepared for the live system.
- Monitor and troubleshoot issues in the training environment, working closely with technical staff.
- 3+ years of experience in healthcare IT training.
- Epic Resolute Professional Billing certification required.
- Experience managing and maintaining Epic training environments.
- Strong understanding of billing workflows and system configuration.
25% onsite travel for training sessions.
Full-time, remote with onsite travel during training sessions.
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