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Senior Solutions Consultant

Role overview

Qualifications

  • 7+ years of experience in Solutions Consulting, Pre-Sales, Sales Engineering, Technical Consulting or similar customer-facing role within enterprise software/SaaS
  • Proven experience supporting complex enterprise sales cycles involving multiple stakeholders and significant business transformation
  • Strong understanding of how to translate customer business challenges into effective technology solutions
  • Fluent Spanish and/or Portuguese

Responsibilities

  • Partner with Sales to develop winning strategies for complex enterprise opportunities
  • Engage with customers to understand their business challenges, objectives and requirements
  • Design innovative, tailored solutions that align Syncron's capabilities with customer needs
  • Lead compelling solution presentations, demonstrations and workshops throughout the sales cycle

Key facts

  • Remote from: United States
  • Freelance
  • Senior (5-10 years)
  • Solution Consultant
  • Portuguese, Spanish

Hard skills

Other skills

  • Sales
  • Communication
  • Problem Solving

About the company

Syncron logo

Syncron

Computer Software / SaaS

Syncron accelerates leading manufacturers and distributors to capitalize on the world’s new service economy. We enable the optimization of service quality and delivery, yielding increased customer loyalty while helping our customers transition successfully to future service-driven business models. With more than $3 billion in annual value creation across OEMs and distributors in automotive, construction, mining, agriculture and industrial equipment, medical device, consumer durables, high tech, aerospace and other industries, Syncron connects and synchronizes every aspect of aftermarket service. With our industry-leading investments in AI and ML, Syncron offers the first innovative, customer-endorsed, and complete end-to-end intelligent Service Lifecycle Management (SLM) solution portfolio. Syncron’s offer encompasses leadership solutions including: service parts planning, parts and contract price optimization, warranty and supplier recovery management, field/depot service management and service technician enablement. Delivered on the Syncron Connected Service Experience (CSX) platform, our solutions offer our customers competitive differentiation through exceptional aftermarket service experiences, while simultaneously driving significant revenue and profit improvements into a manufacturer or distributor’s business. The world’s top brands trust Syncron, making it the largest privately-owned global leader in intelligent SLM SaaS solutions.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size501 - 1000

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Job description

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

  • Supply Chain optimization,

  • Pricing strategy,

  • Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the role

As a Senior Solutions Consultant, you will be a strategic partner in Syncron’s sales process, combining technical expertise, business knowledge and strong communication skills to help customers solve complex business challenges.

You will work closely with Sales and customers to understand their needs, design tailored solutions and clearly demonstrate the value Syncron can deliver. Through compelling storytelling, solution demonstrations and value-based conversations, you will help customers understand how Syncron's solutions can address their challenges and deliver measurable business outcomes.

What would you do?

  • Partner with Sales to develop winning strategies for complex enterprise opportunities.

  • Engage with customers to understand their business challenges, objectives and requirements.

  • Design innovative, tailored solutions that align Syncron's capabilities with customer needs.

  • Lead compelling solution presentations, demonstrations and workshops throughout the sales cycle.

  • Translate complex technical and functional concepts into clear, business-focused messaging.

  • Use storytelling and value-based selling techniques to demonstrate the business impact and ROI of Syncron's solutions.

Who you are? / What we expect:

  • 7+ years of experience in Solutions Consulting, Pre-Sales, Sales Engineering, Technical Consulting or a similar customer-facing role within enterprise software/SaaS.

  • Proven experience supporting complex enterprise sales cycles, ideally involving multiple stakeholders and significant business transformation.

  • Strong understanding of how to translate customer business challenges into effective technology solutions.

  • Experience designing and presenting tailored solution proposals, demonstrations and workshops.

  • Strong commercial awareness and the ability to connect technical capabilities to business outcomes.

  • Fluent Spanish and/or Portuguese

The icing on the cake:

  • Experience selling enterprise SaaS solutions into manufacturing, automotive, distribution or other asset-intensive industries.

  • Knowledge of aftermarket, service, parts, pricing, inventory or supply chain processes.

We offer:

  • Competitive compensation

  • 401(k) plan with company match

  • Health, dental, and vision insurance

  • Remote working

  • Paid time off

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

#LI-SYNCRON
#LI-Remote
#LI-Hybrid

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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