Client Success and Growth Manager - Digital Marketing

Client Success and Growth Manager - Digital Marketing

Location: Remote (US)

We are looking for an experienced Senior Account Manager to join our growing digital marketing agency. The ideal candidate will have a proven track record of managing client relationships, driving account growth, and delivering exceptional customer service. Previous experience in a digital marketing agency is mandatory.

Responsibilities

• Manage and grow a portfolio of client accounts.
• Serve as the primary point of contact for clients, ensuring a high level of satisfaction.
• Develop strong client relationships and identify upselling opportunities.
• Coordinate with internal teams to ensure successful campaign execution.
• Monitor campaign performance and present insights and recommendations to clients.
• Resolve client concerns promptly and professionally.
• Conduct regular strategy meetings and business reviews with clients.

Requirements

• 3+ years of experience as an Account Manager in a digital marketing agency (mandatory).
• Strong understanding of digital marketing services, including SEO, PPC, Social Media, and Paid Advertising.
• Excellent client relationship management and communication skills.
• Experience managing multiple accounts simultaneously.
• Strong organizational, negotiation, and problem-solving skills.
• Ability to thrive in a fast-paced agency environment.

Job Details

• Location: (US)
• Work Type: Remote
• Salary Range: 65 to 75k Annually