Technical Program Manager – Cloud Platform

This is a remote position.

• Own end-to-end planning and delivery of various initiatives such as new experience rollout, migrations etc, for internal and external customers against defined timelines.
  
• Coordinate closely with customer success teams and directly with customers to schedule, sequence, and unblock deployments.
  
• Absorb the coordination overhead so engineering can focus on delivery.
  

• Build and maintain a clear product roadmap.
  
• Gather and consolidate product requirements from services teams and customers.
  
• Keep customer context, use cases, and specifications prepared in advance of each engineering cycle.
  
• Secure leadership sign-off ahead of time so engineering is never blocked waiting on approvals.
  

• Own and maintain release notes and product documentation for every feature shipped.
  
• Capture the caveats for each release - intended behavior, known limitations, and misuse risks - in partnership with engineering, at release time.
  

• Publish regular (monthly) progress reports to leadership summarizing engineering achievements and delivery status.
  

Requirements

• 8+ Years of experience in Techincal program management
  
• Strong technical background -able to direct an engineering team, understand a technical product hands-on, and command the team's respect.
  
• Expert proficiency in Azure DevOps (backlogs, boards, releases, work tracking) for program and project management.
  
• Proven track record running deadline-driven programs across multiple stakeholders (engineering, services, customers, leadership).
  
• Excellent coordination, documentation, and written communication skills.
  
• Comfortable getting hands-on with the product to lead effectively.
  

• Experience in a SaaS or cloud platform environment.
  
• Exposure to release management, product operations, or technical writing.
  

• Own a high-visibility program with direct leadership exposure.
  
• Shape how a growing cloud platform scales to enterprise and education customers globally.
  
• Work with a talented engineering team on modern cloud and AI technology.