The Director, Software Engineering role is responsible for leading the development and deployment of Outseer products in alignment with our Product roadmap. This key leadership role provides strategic and operational leadership in the design and development of our company's applications. They must work closely with the business to effectively translate product strategy and objectives into technological capability, while delivering on architecture, design, and execution to deliver capabilities in a predicable timeline with high quality and scalability.
Our Director of Software Engineering plays a pivotal role in driving the development, implementation, and maintenance of high-quality software solutions across Outseer’s product portfolio. This includes a strong focus on the fraud detection engineering domain, where the ability to innovate and engineer solutions to combat financial crime is critical. The Director will also be responsible for deriving and optimizing engineering KPIs, fostering agility, and managing teams through potentially disruptive changes.
They will lead and mentor a team of skilled software engineers distributed across various geographical locations, and will be responsible for driving engineering excellence, fostering a culture of continuous improvement, and delivering exceptional software products on time and within budget.
Essential Duties
Technical Experience
- Transformative Engineering Leadership : Leads organizational, cultural, and operational change without losing delivery momentum. Aligns teams around strategy, develops leaders, and converts transformation into measurable business outcomes, driving innovation and long-term improvement.
- Operational Excellence and Engineering Accountability: Balances innovation, customer commitments, technical debt, and operational stability. Establishes strong reliability practices and uses outcome-based KPIs to improve delivery, productivity, quality, and customer impact.
- Architecture, Scalability, and Cloud Modernization: Sets architectural direction that balances scalability, security, maintainability, and business value. Leads the evolution of complex on-premises, cloud, and SaaS platforms while managing risk and technical debt.
- Secure Software Delivery and SDLC Excellence: Builds a secure, automated SDLC spanning CI/CD, testing, release management, vulnerability management, and compliance. Improves delivery speed without compromising quality, security, or stability.
- Technical Credibility and AI-Enabled Engineering: Earns engineering trust through technical depth and sound judgment. Evaluates technologies and vendors while leading the strategy, responsible adoption, and effective use of AI across the software development lifecycle.
Nice to Have
- Fraud Product Engineering: Demonstrated success in developing real-time systems within the fraud domain, delivering fast, accurate detection and prevention solutions.
- Data Science: Familiarity with data science, AI, and machine learning concepts, leveraging these technologies to drive insights and automation.
- SAFe (Scaled Agile Framework): Knowledge of the SAFe methodology, which enables large organizations to scale agile practices for better alignment, collaboration, and delivery across multiple teams.
Desired Requirements
- Bachelor's or Master’s degree in computer science, Software Engineering, or a related field.
- 12+ years’ experience leading teams of software developers, with a strong track record of successfully leading global teams.
- Demonstrated experience in delivering complex software projects on time and within budget.
- Proven experience in fraud detection engineering or a related field, with a deep understanding of how to engineer real time solutions that mitigate fraud.
- Excellent leadership and team-building skills, with the ability to motivate and inspire a diverse group of software engineers.
- Strong strategic thinking and problem-solving abilities, with a focus on driving continuous improvement.
- Experience with agile & SAFe development methodologies and modern software development practices.
- Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Familiarity with various software development technologies, frameworks, and programming languages.
- Strong interpersonal skills and a collaborative approach to achieving objectives.
- Effective communicator to act as an advisor to senior leadership and partners.
- Flexible and adaptive in ambiguous environments
- Proven ability to understand the impact of technology on business challenges, processes, and efficiency.
- Able to explain benefits of a technical product / solution to a client in relation to the client’s business needs.
- Work interdependently and manage multiple projects concurrently.
- Translate technical information into easy-to-understand language.
- Read and interpret technical information.
- Compose clear and concise technically written communications.
- Strong problem - solving and analytical skills leveraging all available resources.
- Presentation skills with a high degree of comfort with both large and small audiences.
Desired Behaviors
- Strategic Alignment: Cascades strategic goals into departmental goals, ensuring alignment between the two. Translates broader organizational objectives into actionable targets for the department.
- Execution Focus: Sets high performance standards and drives execution. Mobilizes resources, removes barriers to success, and holds both self and others accountable for achieving results.
- Change Leadership: Drives change by challenging assumptions, taking responsibility for leading and executing change initiatives. Actively seeks opportunities to improve processes and embraces a proactive approach to change.
- Effective Decision-Making: Makes sound and timely decisions using problem-solving, decision-making, and planning tools. Analyses situations, gathers relevant information, and takes corrective action when necessary.
- Employee Development: Recognizes and understands the development needs and aspirations of employees. Takes these into consideration when assigning roles and responsibilities, fostering growth, and providing opportunities for skill enhancement.
- Employee Well-Being: Knows employees individually and cares for their well-being. Communicates their importance and value through words and actions, creating an environment where employees feel supported and appreciated.
- Clear Communication: Over-communicates by clearly translating corporate goals into departmental goals and targets. Communicates with passion and purpose, inspiring employees to listen and understand the strategic direction.
- Employee Engagement: Creates an environment that values listening to employees and encourages them to communicate their ideas. Actively seeks input, promotes open dialogue, and recognizes the importance of employee contributions.
- Ethical Conduct and Competence: Displays ethical character and competence, building trust through actions that align with integrity and intent. Demonstrates professional credibility in their role.
- Role Modelling: Serves as a role model for others by displaying high levels of commitment and energy. Demonstrates the organization's core values and sets high standards of behavior. Influences others positively and acts as a good citizen of Outseer.
Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.
