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Field Service Engineer

Role overview

Qualifications

  • Experience with installation and service of CR/DR modality products
  • General knowledge and understanding of DICOM
  • Preferably experience with construction and service of X-Ray rooms and/or portable products

Responsibilities

  • Performs on-site installation, preventive maintenance, routine repair and calibration of company’s products and equipment
  • Provides support to KMHA sales, service and management teams
  • Serves as customer contact on technical and service related problems
  • Isolates start-up malfunctions and takes corrective action

Key facts

Other skills

  • Problem Solving
  • Customer Service
  • Training And Development

About the company

Konica Minolta logo

Konica Minolta

Business Supplies & Equipment

“ The Creation of New Value,” this is the reason we exist. Our 6 Values are the essence of our innermost beliefs. Our vision articulates where we are heading in the future. Our Brand Proposition “ Giving Shape to Ideas,” is our pledge to our customers. Konica Minolta is committed to our philosophy to benefit both our customers and society at large. http://www.konicaminolta.com/about/corporate/vision.html [Business lines] - Development, manufacturing and sale of multi-functional peripherals (MFPs), printers, equipment for production print systems and graphic arts, equipment for healthcare systems, measuring instruments for industrial and healthcare applications, inkjet printheads and textile printers for industrial use, and related consumables and solution services - Development, manufacturing and sale of electronic materials (including TAC films), lighting source panels, functional films (including heat insulation films), and optical products (including lens units)

Company details

IndustryBusiness Supplies & Equipment
Company size10001

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Job description

Field Service Engineer (X-Ray)

Job Summary

Using established company guidelines, perform on-site installation, preventive maintenance, routine repair and calibration of company’s products and equipment. Installs and services KMHA products in an assigned territory.

Essential Functions/Responsibilities

• Performs on-site installation, preventive maintenance, routine repair and calibration of company’s products and equipment.
• Provides support to KMHA sales, service and management teams.
• Serves as customer contact on technical and service related problems.
• Isolates start-up malfunctions and takes corrective action.
• Train customer personnel in equipment operation and maintenance.
• Represents company in dealings with customers.
• Prepares daily logs and reports of work performed.
• Assigned projects are diverse in problem solving.
• Experience with installation and service of CR/DR modality products.
• General knowledge and understanding of DICOM.
• Preferably experience with construction and service of X-Ray rooms and /or portable products.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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