M365 Migration Specialist

Job Title: M365 Migration Specialist
Duration: 12 months (possible extension/conversion)
Work Location: Remote

Job Summary:
We are seeking a highly skilled M365 Migration Specialist to assist with migration plan build-out, tenant setup and execution, governance, and user adoption of M365 platform. Candidate will also need skills in supporting migrated users, post-migration.

Key Responsibilities:

• Act as the SME for M365 migration projects including Tenant to Tenant, and AD to M365 Migrations.
• Execute migrations of mailboxes, distribution groups, public folders, and calendars to M365 target tenant, using scripts and migration tools (specifically Quest ODM or Bit Titan Migration Wiz).
• Lead Entra ID migration and restructuring activities, including identity consolidation, domain changes, and hybrid identity configurations.
• Set up and manage Quest ODM migration tool.
• Ensure coexistence and cutover strategies for seamless user experience during migration.
• Migrate critical Microsoft 365 services such as Teams, SharePoint, and OneDrive to target SharePoint Online instance.
• Provide root cause analysis and remediation for directory sync issues, mail delivery problems, and hybrid identity errors.
• Ensure compliance, security policies, and identity governance rules are maintained throughout the migration process.
• Collaborate with security, network, and support teams and provide technical documentation, migration runbooks, and post-migration support.

Required Qualifications:

• 3+ years of hands-on experience with performing technical migrations and/or client support services operations.
• Strong understanding of SMTP, mail flow, connectors, DNS records (MX, SPF, DKIM), and transport rules.
• Familiarity with PowerShell scripting for migrating users, groups and objects.
• Deep understanding of identity models, SSO, federation (ADFS), and authentication protocols (OAuth, SAML, etc.).
• Proven track record with delivering migrations for clients.

Preferred Qualifications:

• Microsoft certifications such as MS-300, MS-700, or MS-102 (Microsoft 365 Administrator).
• Experience with tenant-to-tenant migrations, or with domain re-homing.
• Transition activities for hand-off to steady state team (could be to Kyndryl or client).
• Exposure to user adoption strategies, change management practices, and training delivery.
• Experience working in regulated industries or large enterprise environments with multi-tenant setups.