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HR Business Partner

Role overview

Qualifications

  • 3 to 5+ years of progressive HR generalist or HRBP experience, ideally in a multi-entity or software/tech environment
  • SHRM-CP/SHRM-SCP certification
  • Strong working knowledge of federal employment law and experience navigating multi-state compliance
  • Excellent judgment, discretion, and ability to navigate ambiguity

Responsibilities

  • Act as a trusted advisor to managers on team structure, capability gaps, workforce planning, and change management
  • Guide managers through performance management processes, including Performance Improvement Plans (PIPs), verbal/written warnings, and coaching documentation
  • Investigate and resolve employee relations issues with sound judgment, discretion, and legal defensibility
  • Ensure compliance with federal employment law and applicable state/local employment laws

About the company

Constellation Payments logo

Constellation Payments

Digital Payments & Money Transfer

At Constellation Payments, we are committed to driving growth within the Jonas Software organization, empowering and developing our diverse teams, and delivering exceptional support to our partners and merchants through innovative payment solutions and leadership in the FinTech industry. Founded in 2012, the company has quickly become a trusted payment technology and support partner to point of sale (POS) software providers representing a wide variety of verticals – including government entities, municipalities, moving and storage, club management, attractions, fitness, martial arts, event registration and hospitality management. The company is unique in that it hosts its own proprietary payment gateway and offers a full suite of integrated payment solutions including competitively-priced merchant processing accounts, recurring billing, tokenization, integrated EMV terminals, convenience fee logic and hosted payment pages. For more information or to have someone contact you, please email us at sales@csipay.com or contact us directly at 888.244.2160.

Company details

IndustryDigital Payments & Money Transfer
Company size11 - 50

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Job description

                                                                                    

Job Description: 

HR Business Partner

Jonas Software

THE COMPANY

Jonas Software is the leading provider of enterprise management software solutions to over 40 different vertical markets. Within these vertical markets, Jonas has acquired over 185 unique and innovative companies. Jonas’ vision is to be the branded global leader across the 40+ vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 40,000 customers worldwide in more than 30 countries. Jonas employs over 6,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia, South America and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the TSX (CSU.TO).

POSITION

The HR Business Partner (HRBP) acts as a strategic advisor and trusted partner to designated business units, aligning people strategy with business objectives. This role combines hands-on HR generalist execution with consultative partnership to leaders, supporting a full range of HR functions including performance management, employee relations, talent development, and organizational effectiveness.

JOB RESPONSIBILITIES:

  • Act as a trusted advisor to managers on team structure, capability gaps, workforce planning, and change management.
  • Employee Relations & Performance Management.
  • Guide managers through performance management processes, including Performance Improvement Plans (PIPs), verbal/written warnings, and coaching documentation.
  • Investigate and resolve employee relations issues with sound judgment, discretion, and legal defensibility.
  • Ensure consistent, equitable application of policies across teams and states.
  • Support talent acquisition efforts in partnership with TA specialists for assigned business units.
  • Facilitate onboarding, career development conversations, and internal mobility.
  • Ensure compliance with federal employment law (Title VII, ADA, ADEA, FMLA, FLSA) and applicable state/local employment laws.
  • Advise on at-will employment considerations and state-specific termination requirements.
  • Maintain accurate, audit-ready documentation for all employee relations matters.
  • Flag and mitigate legal or reputational risk proactively, including multi-state compliance gaps.
  • Maintain HRIS data accuracy for assigned client groups.
  • Identify process gaps and recommend scalable, sustainable solutions.
  • Support broader HR initiatives, including policy development and engagement programs.
  • Manages complex and difficult HR Projects cross-functionally.

JOB QUALIFICATIONS:

  • 3 to 5+ years of progressive HR generalist or HRBP experience, ideally in a multi-entity or software/tech environment.
  • SHRM-CP/SHRM-SCP certification.
  • Strong working knowledge of federal employment law and experience navigating multi-state compliance (FLSA, FMLA, ADA, state-specific leave and wage laws).
  • Demonstrated experience managing employee relations cases and performance documentation.
  • Excellent judgment, discretion, and ability to navigate ambiguity.
  • Experience supporting matrixed organization across state lines.
  • Exposure to M&A-related HR integration.
  • Familiarity with cross-border employment considerations (Canada or international).
  • Working knowledge of HRIS, Workday preferred.

                                                                                    

Business Unit: 

                                                                                    

Scheduled Weekly Hours:

40

                                                                                    

Number of Openings Available: 

1

                                                                                    

Worker Type: 

Regular

                                                                               

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

 

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

 

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

 

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

                                                                          

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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