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Job opportunities in Portugal

Role overview

Qualifications

  • Native or Near-Native proficiency (C1/C2) in one of the listed languages
  • Fluent working English (B2+)
  • Valid EU/EEA Passport or full legal authorization to work in Portugal
  • Exceptional verbal and written communication skills

Responsibilities

  • Provide exceptional assistance via phone, chat, and email regarding order tracking, account management, technical inquiries, or billing
  • Protect digital online spaces by reviewing user-generated content against platform safety policies
  • Drive revenue growth through B2B/B2C consultative sales, account management, lead qualification, or digital advertising advisory

Key facts

  • Remote from: Portugal
  • Full time
  • Expert & Leadership (>10 years)
  • English, Spanish, Italian, French, Swedish, Greek, Polish, Czech, Finnish, Danish, German, Dutch, Portuguese

Other skills

  • Sales
  • Problem Solving
  • Communication
  • Teamwork

About the company

Kats Recruitment logo

Kats Recruitment

Kats Recruitment exists to empower people and companies to grow together through meaningful work. Our mission is simple but powerful: to ensure that when the right person is connected with the right role, growth comes naturallyβ€”for the candidate, the employer, and the wider community. We believe in purposeful careers and visionary hiring. That means we look beyond just qualifications to understand each candidate's motivations, aspirations, and values, and we help employers discover not just who can do the jobβ€”but who will thrive doing it.

Company details

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Job description

Multilingual Customer Service, Content Moderation & Sales Specialists – Remote & On-Site Roles (Lisbon, Portugal)

Are you fluent in German, Dutch, Swedish, Norwegian, Finnish, Danish, Czech, Slovak, Polish, Portuguese, French, Italian, or Spanish? Are you looking to build your career in vibrant, sunny Lisbon, Portugal?
We are hiring multilingual talent to join our global operations center in Lisbon! We partner with leading international brands across e-commerce, tech, automotive, social media, travel, fintech, and healthcare. Whether you excel in empathetic customer support, digital safety/content moderation, or consultative sales, we have diverse open opportunities waiting for you.

Supported Languages

We are actively seeking candidates fluent in any of the following languages:

  • Nordic: Swedish, Norwegian, Finnish, Danish
  • DACH & Benelux: German, Dutch
  • Central & Eastern European: Czech, Slovak, Polish
  • Southern European & Global: French, Italian, Spanish, Portuguese

Available Functional Roles

Depending on open project demands, positions are available across three core service areas:

  • Customer Support (CS): Provide exceptional assistance via phone, chat, and email regarding order tracking, account management, technical inquiries, or billing.
  • Content Moderation: Protect digital online spaces by reviewing user-generated content (images, text, video) in your native language against platform safety policies.
  • Sales & Business Development: Drive revenue growth through B2B/B2C consultative sales, account management, lead qualification, or digital advertising advisory.

Working Model & Location

  • Location: Lisbon, Portugal.
  • Work Setup: Remote or On-Site Options (Work-from-home vs. office-based options depend on specific client contract security requirements and real-time open project availability in Lisbon).

Full Relocation Package Included

For candidates relocating to Portugal from abroad or another region, we offer a comprehensive relocation package:

  • Travel Covered: Flight ticket to Lisbon arranged and paid.
  • Temporary Accommodation: Provided hotel stay or corporate apartment (typically 2–4 weeks) upon arrival.
  • Housing Assistance: Dedicated real estate support to help you find a long-term apartment.
  • Administrative Setup: Full hands-on assistance obtaining your Greek tax number (AFM), social security number (AMKA), bank account, and local work registration.

What We Offer

  • Salary: Highly competitive base salary above Greek national standards, plus language allowances, shift differentials, and performance bonuses.
  • Benefits: Comprehensive private health insurance, meal vouchers, and 14 salaries per year (per Greek labor standards, including Christmas, Easter, and Summer bonuses).
  • Workplace Perks: Modern office hubs featuring collaborative zones, ongoing language/skill development courses, and regular social events.
  • Career Growth: Clear advancement paths into Team Leadership, Quality Assurance, Training, or Operations Management.

Requirements

  • Language Skills: Native or Near-Native proficiency (C1/C2) in one of the listed languages, plus fluent working English (B2+).
  • Legal Authorization: Valid EU/EEA Passport or full legal authorization to work in Portugal.
  • Communication: Exceptional verbal and written communication skills with strong problem-solving ability.
  • Tech Literacy: Comfortable navigating computers, CRM tools, and multi-screen environments (paid corporate training provided).

Ready to start a new professional chapter in Lisbon? Submit your English CV today!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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