IT Asset Management Executive

Requirements

Key Responsibilities

• Maintain an accurate and up-to-date inventory of all IT assets.
  
• Manage laptops, desktops, servers, monitors, printers, mobile devices, network equipment, storage devices, accessories and software licences.
  
• Record asset details such as make, model, serial number, asset tag, configuration, warranty, location, custodian and status.
  
• Coordinate the receipt, inspection, asset tagging and inventory entry of newly purchased assets.
  
• Manage asset allocation, transfer, replacement, repair, return and decommissioning.
  
• Issue assets to employees only after completing the required approval and acknowledgement process.
  
• Maintain signed asset handover and return records.
  
• Coordinate with HR, IT and reporting managers for asset allocation during onboarding.
  
• Coordinate with HR and relevant departments for timely asset recovery during employee transfers and exits.
  
• Conduct physical asset verification and periodic inventory audits.
  
• Reconcile physical assets with the asset register and investigate discrepancies.
  
• Track assets deployed at company offices, client sites, project locations and remote-working locations.
  
• Coordinate with procurement, finance, vendors and OEMs for purchases, repairs, warranty claims and replacements.
  
• Track warranty, AMC, lease and licence renewal dates.
  
• Monitor assets under repair and ensure timely follow-up and closure.
  
• Maintain records of damaged, lost, stolen, obsolete and non-functional assets.
  
• Support the approved disposal or e-waste process for end-of-life IT assets.
  
• Ensure that storage devices are securely erased or destroyed before disposal or reassignment.
  
• Maintain software licence records and monitor allocation, utilisation and compliance.
  
• Prepare periodic reports on inventory, allocation, asset ageing, warranty status, repair status and asset availability.
  
• Update asset-related tickets, requests and approvals in the designated ITSM or asset-management system.
  
• Assist with internal, client, statutory and information-security audits.
  
• Recommend improvements to asset-management procedures, controls and documentation.
  

Required Qualifications

• Bachelor’s degree or diploma in Information Technology, Computer Science, Electronics, Business Administration or a related discipline.
  
• 2–5 years of experience in IT asset management, IT inventory management, desktop support or IT operations.
  
• Experience managing the lifecycle of hardware and software assets.
  
• Working knowledge of IT asset registers, inventory controls and reconciliation.
  
• Basic understanding of laptop, desktop, server, network and peripheral hardware.
  
• Familiarity with asset-management, ITSM, ERP or ticketing tools.
  
• Proficiency in Microsoft Excel and reporting.
  
• Good documentation, coordination and communication skills.
  

Preferred Qualifications

• Knowledge of ITIL and IT Asset Management practices.
  
• ITIL Foundation, ISO 27001 awareness or a relevant ITAM certification.
  
• Experience handling assets deployed across multiple offices or client locations.
  
• Familiarity with software licence compliance and e-waste disposal requirements.
  
• Experience with tools such as ServiceNow, Zoho, ManageEngine, Jira Service Management or similar platforms.
  

Benefits

• Health insurance coverage for the employee, spouse, children, and dependent parents.​
  
• Long-term benefit savings plan with employer matching contributions.
  
• Opportunities for professional development and advancement within the organization.