Director, Cost of Care Solutions

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Job Title: ​

Job Description: ​

Enterprise Solution Enablement

• Serve as the operational lead for assigned enterprise Cost of Care solution domains throughout their lifecycle, including deployment, optimization, scaling, and continuous improvement.
• Translate enterprise strategies into scalable operational models that can be consistently implemented across diverse markets.
• Develop implementation frameworks, operational playbooks, and standardized operating approaches that support successful execution while allowing appropriate market flexibility.
• Evaluate solution effectiveness and recommend operational enhancements that improve adoption, sustainability, and overall impact.

Deployment & Market Optimization

• Lead deployment of enterprise Cost of Care initiatives across markets, partnering with Market Presidents, physician leaders, practice leadership, and operational teams to ensure successful implementation.
• Conduct structured market optimization engagements to assess implementation maturity, identify operational barriers, and advance markets toward enterprise best practices.
• Assess market readiness and recommend deployment sequencing, implementation approaches, and optimization priorities.
• Support markets through complex implementation challenges while fostering local ownership and long-term sustainability.
• Develop and maintain an enterprise approach for assessing market maturity, identifying operational variation, and prioritizing optimization opportunities across assigned solution domains.

Solution Deployment and Operational Performance Improvement

• Identify variation in solution deployment and operational performance across markets and develop recommendations to improve consistency and effectiveness.
• Analyze workflows, provider engagement, and operational barriers to identify opportunities for improvement.
• Establish feedback loops that continuously strengthen enterprise solutions based on market experience and implementation learnings.
• Evaluate pilot initiatives and provide recommendations regarding operational readiness for broader enterprise deployment and scale.

Cross-Functional Leadership

• Partner with Product, Analytics, Technology, Clinical Operations, Network, and Market leadership to coordinate successful implementation of enterprise Cost of Care solutions.
• Influence stakeholders across a highly matrixed organization to remove barriers, build alignment, and accelerate execution.
• Represent operational and market perspectives during enterprise solution design to ensure initiatives are practical, scalable, and sustainable.
• Facilitate collaboration between enterprise and market teams to drive consistent execution and continuous improvement.

Executive Partnership

• Provide regular updates regarding deployment progress, implementation effectiveness, adoption trends, operational risks, and optimization opportunities.
• Develop executive-ready recommendations supported by operational insights, market feedback, and performance analysis.
• Recommend deployment strategies, implementation priorities, and operational improvements that support enterprise Cost of Care objectives.
• Partner with the Vice President, Cost of Care to continuously refine enterprise solutions based on organizational priorities and market needs.

Other Job Functions

• Demonstrate a commitment to continuous learning and professional development.
• Foster collaborative relationships across enterprise and market teams.
• Demonstrate sound judgment, accountability, professionalism, and attention to detail.
• Understand, adhere to, and implement Company policies and procedures.
• Perform other duties as assigned.

Minimum Experience

• 7+ years of progressive leadership experience in healthcare operations, physician practice operations, population health, care management, value-based care, clinical operations, or related healthcare environments.
• Demonstrated success implementing and operationalizing complex initiatives across multiple sites, markets, or business units.
• Experience partnering directly with physicians, practice leadership, and operational leaders to improve clinical or operational performance.
• Demonstrated success leading complex cross-functional initiatives within highly matrixed organizations.
• Experience driving organizational change, operational improvement, and stakeholder engagement across multiple levels of an organization.

Preferred Experience

• Experience supporting physician organizations participating in value-based care or risk-based payment models.
• Experience developing and scaling operational programs across geographically dispersed markets.
• Experience leading implementation, optimization, or transformation initiatives in physician-centric healthcare organizations.

Skills & Abilities

• Strong operational leadership with the ability to translate enterprise strategy into measurable execution.
• Exceptional relationship-building and influencing skills, particularly with physicians and operational leaders.
• Demonstrated ability to lead through influence without direct authority.
• Strong analytical and problem-solving capabilities with the ability to translate data into operational action.
• Experience developing scalable operating models, implementation frameworks, and operational playbooks.
• Excellent executive communication and presentation skills.
• Ability to balance enterprise standardization with market-specific operational realities.
• Strong facilitation, coaching, and change management skills.

Location: ​

Pay Range: ​

Salary range shown is a guideline. Individual compensation packages can vary based on factors unique to each candidate, such as skill set, experience, and qualifications.