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Senior Account Manager

AttoLabs

Role overview

Qualifications

  • 5+ years of experience in account/client management in IT, software development, or digital sectors
  • Experience working with international clients; understanding of cultural differences
  • Excellent communication, client service, and expectation management skills
  • Strong understanding of SDLC, Agile methodologies, and client business objectives

Responsibilities

  • Manage key AttoLabs clients: support, development, and retention
  • Build trust-based, long-term relationships with client teams
  • Deeply understand client needs and translate them into tasks for the delivery team
  • Identify opportunities for cross- and up-selling; participate in preparing additional proposals

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration

About the company

AttoLabs logo

AttoLabs

IT Services & IT Consulting

AttoLabs is a global software engineering and AI company delivering AI-enabled, cloud, and custom software solutions that help enterprises and governments accelerate digital transformation. Founded in 2020, AttoLabs combines nearly two decades of engineering expertise with a multinational delivery network across Europe. Our teams design and build scalable systems powered by cloud-native architectures, AI & machine learning, data engineering, and enterprise software development. We partner with clients to modernize legacy systems, automate processes, and unlock new business value through technology. Driven by excellence, innovation, and collaboration, AttoLabs turns complex challenges into sustainable digital success.

Company details

IndustryIT Services & IT Consulting
Company size11-50

Links

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Job description

ABOUT THE ROLE

AttoLabs is an international IT company specializing in full-cycle software development. We create custom digital solutions for clients across Europe, combining technological expertise (Java, JavaScript, TypeScript, Kotlin, Rust, .NET, Blockchain, etc.) with deep business understanding. Due to our growing client portfolio, we are seeking a Senior Account Manager to oversee strategic accounts, foster client relationships, and ensure long-term loyalty.

RESPONSIBILITIES

  • Manage key AttoLabs clients: support, development, and retention
  • Build trust-based, long-term relationships with client teams
  • Deeply understand client needs and translate them into tasks for the delivery team
  • Identify opportunities for cross- and up-selling; participate in preparing additional proposals
  • Monitor client satisfaction and project quality
  • Participate in strategic sessions with clients; handle objections
  • Support and oversee projects at all implementation stages

REQUIREMENTS

  • 5+ years of experience in account/client management in IT, software development, or digital sectors
  • Experience working with international clients; understanding of cultural differences
  • Excellent communication, client service, and expectation management skills
  • Ability to collaborate with developers, project managers, and marketing teams
  • Strong understanding of SDLC, Agile methodologies, and client business objectives
  • High level of English proficiency (written and spoken); additional languages are a plus

WHAT WE OFFER

  • Participation in international projects with European clients
  • Work in a stable, growing IT company with a modern culture
  • Competitive compensation (base salary + bonuses for account development)
  • Flexible schedule and work format (remote or hybrid)
  • Opportunities for professional development: conferences, training programs
  • Real impact on client experience and project success
If you are looking for an opportunity to work on exciting projects and be part of a highly qualified team, send us your CV. We look forward to your application and are ready to discuss potential collaboration during the interview!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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