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​Consultant Gig #691-SYD/BRI/MELB-Senior Consultant / Director

ICG – Internal Consulting Group (Global)

Role overview

Qualifications

  • 10-15 years of process redesign experience
  • Strong understanding of risk, compliance, and conduct regulation
  • Experience in Australian financial services cards and payments
  • Superior stakeholder interviewing skills

Responsibilities

  • Develop streamlined alternate approaches for onboarding and servicing card product customers
  • Work with product, operations, risk, compliance, and conduct functional teams
  • Manage end-to-end product management responsibility development
  • Utilize advanced influencing and negotiating skills in a complex enterprise

Key facts

Hard skills

Risk Management Stakeholder Engagement Process Design Issue Management Business Process Product Management Retail Banking

Other skills

  • Detail Oriented
  • Negotiation
  • Strategic Thinking
  • Verbal Communication Skills
  • Teamwork

About the company

ICG – Internal Consulting Group (Global) logo

ICG – Internal Consulting Group (Global)

Company details

Links

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Job description

Client


An existing ICG client is looking to appoint a Senior Consultant / Director with strong Australian banking card experience across regulation, conduct, origination and servicing.

Role

Working with the ICG engagement lead, the client’s product, operations, risk, compliance and conduct functional teams, the senior consultant will be responsible for developing streamlined alternate approaches for onboarding and servicing card product customers.  

Senior Consultant / Director 

The successful professional will have likely performed similar tasks previously in a financial services organisation and/or have over 10-15 years of process redesign, current and target state development, and risk, compliance and conduct regulation understanding coupled with a history of delivery. 

Due to the nature of the program, the successful candidate will have experience in various areas across the financial services cards and payments environments combined with superior stakeholder interviewing skills in complex organisations.

Specific experience in the following areas is required, with a referenceable track record of/proven expertise/leadership in:

  • Australian financial services cards and payments space
  • Risk, compliance and code of conduct understanding
  • ability to work across a complex enterprise with numerous stakeholders
  • attention to detail and the highest quality of execution
  • highly developed issue and risk management skills
  • advanced influencing and negotiating skill
  • leadership and innovative strategic thinking
  • controls and business processing skills
  • strong understanding of level 1-2-3 risk framework, responsibilities, accountabilities, and reporting
  • end-to-end product management responsibility development
  • strong communications (oral and written) and interviewing skills
  • customer first mindset
  • retail banking product, service, and process expertise
  • be a team player 

Logistics, Location & Rate

Logistics: Starting mid/late July, as a 3-month engagement.

Location: Remote-based role engagement with candidates based in Sydney, Melbourne or Brisbane. Potential requirement to be at client sites in NSW to complete existing process and procedure reviews. Travel within Australia to be covered (and as allowed by current state government travel restrictions).

Rates: The net rate per week will be $4,500 and finalised with the client upon selection.



Close date: No later than Monday 13th July 5pm AEST



We will review all APTs and select the best 3 applicants for the client. The client will then conduct interviews.

To apply for this BAF® Please log into the link below to apply online to ICG's new Application Tracking Software (ATS) and confirm that you are available (or will make yourself available) for interviews at the client's discretion.


http://internalconsulting.com/applynow/


If you are aware of suitable candidates for the role that might not already be ICG Accredited Professionals, please forward this email to them and ask them to review our website and the BAF® video below.



They can then contact memberservices@internalconsulting.com and our relevant practice leaders to discuss suitability and candidacy for becoming an Accredited Professional of ICG and applying for this role.

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