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Remote Non-Profit Donation Processor Phone-Based Support Role

Role overview

Qualifications

  • High school diploma or GED
  • At least 6 months customer service experience (remote preferred)
  • Strong communication and listening skills
  • Comfortable working across multiple systems

Responsibilities

  • Take inbound and outbound calls from donors
  • Guide conversations using structured scripts
  • Enter donation and pledge details accurately
  • Maintain professionalism and compliance standards

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Active Listening
  • Reliability
  • Professionalism
  • Time Management

About the company

Customer Contact Solutions logo

Customer Contact Solutions

Customer Contact Solutions is a web design company that provides white glove service for everything you need to be successful online. Services include website design, online food ordering software, reputation & review management, social media marketing, search engine optimization, google my business domination and much more! We have been voted best web company 7 years in a row and have a 5 star reputation with more than 500 active clients. Contact us today to learn more.

Company details

Company size2 - 10

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Job description

Still stuck working a schedule that doesn’t fit your life?

This opportunity gives you the ability to work from home, choose your hours, and build consistent income by supporting major nonprofit fundraising campaigns.

We are seeking individuals who are reliable, professional, and ready to operate independently while following a proven system.

What You’ll Do
  • Take inbound and outbound calls from donors
  • Guide conversations using structured scripts
  • Enter donation and pledge details accurately
  • Maintain professionalism and compliance standards
  • Meet performance and attendance expectations

Important Details (Please Read)
  • This is a 1099 contractor role — not a traditional job
  • Required certification before starting
  • You manage your own schedule
  • Continued access to work depends on performance


Requirements


Basic Qualifications
  • High school diploma or GED
  • At least 6 months customer service experience (remote preferred)
  • Strong communication and listening skills
  • Comfortable working across multiple systems
  • Quiet, dedicated home office setup

Technical Requirements
  • Windows 11 PC (8GB RAM minimum, 16GB recommended)
  • USB noise-canceling headset
  • Wired high-speed internet (no WiFi-only setups)
  • Dual monitors strongly recommended
  • No Mac or Chromebook devices




Benefits

Compensation & Flexibility

  • Earn $13–$15/hour (performance-based)
  • Work when you want — 24/7 availability
  • Build consistent income from home
If you're ready to stop trading time for rigid schedules and start working on your terms, apply now.





Salary: 27,000 - 35,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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