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Community Operations Intern

Role overview

Qualifications

  • Currently enrolled in college or a recent graduate
  • Open to any course, but experience in community work, sales, or orgs is a plus
  • Must have a personal smartphone and laptop
  • Amenable to flexible schedules, including occasional weekends or holidays

Responsibilities

  • Engage with users through chats, calls, and in-app interactions
  • Promote and facilitate user-facing activities
  • Understand user behavior and needs
  • Build relationships with users across different backgrounds

Key facts

  • Remote from: Philippines
  • Internships
  • Entry-level / graduate
  • English

Hard skills

Other skills

  • Sales
  • Proactivity
  • Communication
  • Curiosity

About the company

Kumu logo

Kumu

  • Consumer Internet & Social Platforms
  • 201–500
Kumu is a livestreaming app built for GenZ & Millennial Filipinos. Our Social TV, virtual gifts economy, and live commerce platform empowers thousands of Filipino content creators around the world. We have been downloaded in over 55 countries and have over 6 million registered users since launching in August 2018.

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Job description

We’re looking for proactive and people-oriented interns to join our team. This role is at the frontlines of our community—supporting user engagement, gathering user insights, and helping identify opportunities to drive growth.

What you’ll do:

  • Engage with users through chats, calls, and in-app interactions
  • Promote and facilitate user-facing activities
  • Understand user behavior and needs
  • Build relationships with users across different backgrounds
  • Observe and flag trends, issues, and micro-opportunities for growth
  • Work closely with the team to translate user insights into actionable ideas 

What we’re looking for:

  •  Self-motivated and willing to learn in a fast-paced environment
  • Comfortable interacting with people from different backgrounds
  • Good comprehension and speaking skills
  • Observant, curious, and proactive in asking questions
  • Willing to take initiative and support team goals 

Qualifications:

  •  Currently enrolled in college or a recent graduate
  • Open to any course, but experience in community work, sales, or orgs is a plus
  • Must have a personal smartphone and laptop
  • Amenable to flexible schedules, including occasional weekends or holidays 

Why this role matters:
This internship gives you hands-on experience working directly with users—understanding real behavior, building relationships, and contributing to how a company grows from the ground up.

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