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Cyber Defence Analyst

Role overview

Qualifications

  • Ability to quickly assess and prioritize incidents and tasks in a fast-paced environment
  • Familiarity with SIEM, EDR, and network monitoring tools is advantageous
  • Good communication skills, with the ability to clearly convey technical information
  • Basic understanding of ITIL practices is beneficial

Responsibilities

  • Actively monitor and manage security event queues, identifying and investigating potential threats and incidents
  • Serve as the first point of contact for incoming calls and communications
  • Conduct initial analysis and investigation of security alerts, gathering relevant information for escalation to higher-level analysts
  • Provide timely and accurate responses to customer inquiries, maintaining a high level of customer service

About the company

CyberOne logo

CyberOne

CyberOne is trusted by some of the world's most admired brands and organisations to secure their most important asset, their employee, customer and business data. Bringing together the industry's brightest talent and best technologies, our comprehensive end-to-end cyber security services offer a complete protection and recovery service, ensuring resilience against an ever-evolving and increasing threat landscape, delivering relentless 24x7 round-the-clock threat monitoring and incident response, so clients can focus on what they do best. We harness the class-leading Microsoft Security portfolio and combine it with our proprietary technology, to give complete comprehensive Cyber Security resilience. CyberOne delivers the entire Microsoft Security stack as a fully managed service, called Assure 365. Covering all your Security administration and key technology areas such as Identity, MXDR, Endpoint, XDR and Data Security as a Service ensures our clients have time to focus on their strategic, governance and risk objectives. CyberOne is accredited and authorised by the world’s leading standards bodies including the National Cyber Security Centre (NCSC), part of GCHQ in the UK and CREST, across all key areas including Security Operations Centre, Incident Response and Penetration Testing. We are a highly accredited Microsoft Security partner and have a unique approach to delivering MXDR and Security Managed Services to our global client base. Since 2005, CyberOne's mission has been to reduce business risk whilst increasing its operational resilience. We are client and service-centric and our shared values help to support this goal: Customer Defence Focussed, Relentless Innovation, Act Kind - Be Kind, Be Awesome - Demand Awesome and Execute 100%. Cyber security is not just about providing a service, it’s about building a partnership and a secure foundation for your business to thrive. Securing today, safeguarding tomorrow.

Company details

Company size51 - 200

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Job description

β€œI am hugely excited about my future and the future of CyberOne. I have enjoyed my time here immensely and have learnt a huge amount in a short space of time, year-for-year I've learnt more here than I have at Microsoft and PwC.” - CyberOne Consultant

About CyberOne

CyberOne is a pure-play Microsoft security partner dedicated to helping enterprises realise the full value of the Microsoft Security portfolioβ€”across Defender XDR, Sentinel, Entra, Purview, Intune, Copilot for Security and more. We combine deep technical expertise with outcome-driven services that accelerate secure cloud adoption, modernise threat protection and simplify compliance.

Job Title: Cyber Defence Analyst

Location: Remote

Employment Type: Full-time

Reports to: Senior SecOps Lead

Schedule: Rotational Shift

Benefits: Paid Training

The Role:

CyberOne is looking for a passionate and driven Cyber Defender to join our Security Operations Center (SOC). This is an entry-level role designed for individuals eager to break into cybersecurity, with a strong interest in detecting and responding to cyber threats. You will be the first line of defense for our clients, monitoring security alerts, analysing potential threats, containing risks, and escalating incidents as needed.

Duties and Responsibilities:

  • Actively monitor and manage security event queues, identifying and investigating potential threats and incidents.

  • Serve as the first point of contact for incoming calls and communications.

  • Conduct initial analysis and investigation of security alerts, gathering relevant information for escalation to higher-level analysts.

  • Provide timely and accurate responses to customer inquiries, maintaining a high level of customer service.

  • Document incidents and actions taken in a clear and comprehensive manner

  • Collaborate with other team members to ensure a coordinated response to incidents.

  • Stay informed about current cybersecurity and network threats, and emerging technologies.

  • Participate in regular training and development sessions to enhance technical and professional skills.

  • Employees are expected to demonstrate a security-first mindset and ensure that information security considerations are incorporated into their day-to-day activities, decision-making, and interactions with customers, suppliers, and colleagues.

Required Skills and Qualifications:

  • Ability to quickly assess and prioritize incidents and tasks in a fast-paced environment.

  • Familiarity with SIEM, EDR, and network monitoring tools is advantageous.

  • Good communication skills, with the ability to clearly convey technical information.

  • Basic understanding of ITIL practices is beneficial.

  • Relevant certifications (e.g.,SC200, CompTIA Security+, CCNA) are desirable but not mandatory.

Preferred Skills:

  • Prior experience in a customer service or helpdesk role.

  • Basic knowledge of the cybersecurity threat landscape and network protocols

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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