German Speaking Emergency Roadside Assistance – 100% Remote (Greece)

German Speaking Emergency Roadside Assistance – 100% Remote (Greece)

Location: 100% Remote (Must be resident in or relocating to Greece)

Shift Pattern: 24/7 Rotational Shifts (Including nights and weekends)

Critical Logistics Coordination from Anywhere in Greece

We are seeking a reliable, calm, and solution-oriented German-speaking Roadside Assistance Specialist for a 100% remote position within the Greek territory. In this role, you will be the primary lifeline for drivers experiencing vehicle breakdowns, accidents, or logistical emergencies across Germany, Austria, and Switzerland (the DACH region). Because emergencies happen at any hour, this project operates on a 24/7 rotational schedule, offering excellent shift premiums for night and weekend hours. Enjoy the unique flexibility of remote work from any Greek island or coastal town while building a career with global automotive leaders.

Key Responsibilities

• Emergency Dispatch: Respond promptly to incoming calls from German-speaking drivers experiencing mechanical failures, flat tires, or accidents on the road.
• Incident Diagnostics: Gather precise details about the vehicle's location and issue using GPS tracking, digital coordinates, and specialized internal maps.
• Logistics Coordination: Coordinate in real-time with local towing companies, mechanics, car rental agencies, and hotel providers to ensure swift assistance and passenger safety.
• Calm Reassurance: Provide empathetic, clear, and professional guidance to drivers who may be in stressful, vulnerable, or high-pressure situations.
• Case Management: Accurately log all data, service dispatches, and insurance verification updates into the CRM system to track case progression.

Requirements

• Language: Native or C2-level German and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
• Flexibility: Absolute willingness to work a 24/7 rotational shift schedule, including night shifts, weekends, and public holidays.
• Home Office: A quiet, private workspace with a stable, high-speed internet connection (full hardware and dual-monitors provided and shipped directly to your door).
• Skills: Exceptional multitasking capabilities, strong geographical awareness, and high emotional resilience.

Relocation & Benefits

• Relocation Package: Paid flight to Greece and 2 full weeks of hotel accommodation to support your initial arrival as you set up your remote workspace.
• Work Flexibility: 100% Remote work from any location within Greece. No office presence or commute required.
• Financial Package: Competitive base salary with 14 payments per year, plus significant additional shift allowances for night hours and Sunday shifts as per Greek labor law.
• Professional Perks: Full paid training (conducted virtually), private health insurance, and structured career progression into operations, quality control, or shift management.
• Lifestyle: Benefit from a lower cost of living compared to Germany, Austria, or Switzerland, leaving you ample time to enjoy the Mediterranean climate and lifestyle around your rotational shifts.

Join Our Team

Make a real impact helping people in critical situations, all while enjoying the absolute freedom of remote living in Greece. Submit your application today to start your professional journey with us.