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Servicetechniker Haushalt - Region Oberwallis (m/w/d)

Role overview

Qualifications

  • Completed vocational training in an electrical profession (e.g., electrician, installation electrician, automation technician or equivalent)
  • Independent, precise, and structured working style combined with a high sense of responsibility and quality orientation
  • Good communication skills in customer interaction
  • Good IT user skills

Responsibilities

  • Responsible for professional customer service in your area
  • Resolve malfunctions of Miele household appliances and provide additional services to customers
  • Daily travel with the Miele service bus
  • Advise customers as a competent contact person and conclude sales on-site

Key facts

Hard skills

Other skills

  • Technical Curiosity
  • Customer Service
  • Problem Solving
  • Sales Acumen
  • Communication
  • Detail Oriented
  • Time Management

About the company

Miele logo

Miele

  • Electronic Components & Equipment
  • XLarge
  • 10,001+
Since being founded in 1899 Miele has followed its 'Immer Besser' brand promise. As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime. Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up. Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.

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Job description

Das ist die Aufgabe

  • In deinem Einsatzgebiet bist du verantwortlich für den professionellen Kundendienst

  • Du behebst Störungen von Miele Haushaltgeräten und erbringst weitere Serviceleistungen bei unseren Endkunden

  • Du bist täglich unterwegs mit deinem Miele-Servicebus

  • Dein technisches Verständnis ist dabei ebenso gefragt wie dein Flair im Umgang mit Kunden

  • Als kompetenter Ansprechspartner beratest du unsere Endkunden und darfst Verkäufe direkt vor Ort abschliessen

Das überzeugt uns

  • Abgeschlossene Berufsausbildung in einem elektrotechnischen Beruf
    (z. B. Elektroinstallateur/in, Montage-Elektriker/in, Automatiker/in oder gleichwertig)

  • Selbständige, präzise und strukturierte Arbeitsweise verbunden mit einem hohen Verantwortungsbewusstsein und Qualitätsorientierung

  • Gute kommunikative Fähigkeiten im Umgang mit Kunden

  • Gute IT-Anwenderkenntnisse

  • Freude am Autofahren und Führerausweis Kategorie B zwingend

  • Deutsch als Muttersprache, gute bis sehr gute Französischkenntnisse

  • Dein Wohnsitz liegt in der Region Wallis (Oberwallis)

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