Logo for Scrumconnect Consulting

Senior Delivery Manager

Scrumconnect Consulting

Role overview

Qualifications

  • Proven track record of delivering complex digital programmes in a UK central or local government environment
  • Strong understanding of Agile delivery methodologies (Scrum, Kanban, SAFe) with hands-on experience as a Delivery Manager or Scrum Master
  • Experience managing cross-functional multidisciplinary teams including designers, researchers, engineers and business analysts
  • Strong stakeholder management skills with experience engaging at senior and director level

Responsibilities

  • Lead delivery of complex digital programmes and projects, ensuring alignment to government standards
  • Own and maintain delivery plans, risk registers, issue logs and dependency maps across multiple concurrent workstreams
  • Facilitate Agile ceremonies and coach teams in Agile and Lean delivery practices
  • Provide delivery assurance to senior stakeholders, producing clear and accurate progress reports

About the company

Scrumconnect Consulting logo

Scrumconnect Consulting

Digital Transformation Consulting

Scrumconnect, an acclaimed consultancy firm, sets the gold standard in crafting sophisticated, user-centric software solutions underpinned by data-driven insights. Our robust software solutions have cast a global footprint, influencing over 50M individuals via 64 robust digital offerings. As trusted allies in public sector transformation, we've partnered with 20% of the top 75 Govt Services, yielding savings exceeding £24 million for UK taxpayers. Our mission is simple: transform public services into exceptional digital experiences. Our vision is far-sighted. Through digital channels, we aim to democratize public service access, ensuring convenience, wider accessibility, and cost efficiency. As we move forward, we envision ourselves to be an esteemed SME in UK public sector transformation, collaborating with at least 8 central government departments.In the next 5 years, we aspire to grow by expanding our consulting business. We're dedicated to achieving a 99% Customer Net Promoter Score and plan to create 750 new jobs across the UK.Our core values of openness, integrity, excellence, learning, and unwavering commitment guide us in every endeavor. As a testament to our work, we have bagged prestigious accolades- Special Award - Organisational Exit from Pandemic, 'Digital Transformation Project of the Year' at the UKIT Awards and the 'Digital, Data and Technology Award' at the Civil Service Awards. Scrumconnect was born out of an identified gap in the digital transformation landscape. Traditional consultancies often overlooked key areas like design thinking, user-centric designing, customer experience, and product innovation. To disrupt this paradigm, we developed our unique model. We handpick high-performing teams for each project, streamlining talent acquisition and retention to deliver value swiftly and efficiently. Our success lies in this novel approach - bringing together the finest minds Join us at Scrumconnect, and be part of the revolution

Company details

Company typeSME
IndustryDigital Transformation Consulting
Company size201 - 500

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

This is a remote position.

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.

We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

Role Summary

The Senior Delivery Manager will lead the end-to-end delivery of digital services and programmes. Operating at SFIA Level 5, this role requires an experienced delivery professional capable of owning complex workstreams, managing cross-functional teams and providing assurance to senior stakeholders. The successful candidate will be expected to plan, direct and evaluate delivery activities, managing risks and dependencies across multiple concurrent workstreams in a fast-paced government environment.

Key Responsibilities

• Lead delivery of complex digital programmes and projects, ensuring alignment to government standards including the GDS Service Standard and Cabinet Office spend controls
• Own and maintain delivery plans, risk registers, issue logs and dependency maps across multiple concurrent workstreams
• Facilitate Agile ceremonies (sprint planning, standups, retrospectives, showcases) and coach teams in Agile and Lean delivery practices
• Provide delivery assurance to senior stakeholders, producing clear and accurate progress reports and escalating risks in a timely manner
• Manage relationships with senior stakeholders across BSR, MHCLG and delivery partners, acting as the primary point of contact for delivery matters
• Identify, manage and mitigate delivery risks and issues, making evidence-based decisions to keep programmes on track
• Ensure teams have the right resources, tools and environments to deliver at pace
• Drive a culture of continuous improvement, facilitating retrospectives and embedding lessons learned
• Support procurement activities including writing statements of work, assessing proposals and managing supplier performance
• Contribute to business case development and benefits realisation planning

Essential Skills & Experience

• Proven track record of delivering complex digital programmes in a UK central or local government environment
• Strong understanding of Agile delivery methodologies (Scrum, Kanban, SAFe) with hands-on experience as a Delivery Manager[3.1] or Scrum Master
• Experience managing cross-functional multidisciplinary teams including designers, researchers, engineers and business analysts
• Strong stakeholder management skills with experience engaging at senior and director level
• Excellent written and verbal communication skills, with ability to produce high-quality delivery documentation
• Experience managing budgets, contracts and supplier relationships
• Knowledge of GDS Service Standard, the Technology Code of Practice and government spend controls
• SFIA Level 5 competencies: autonomy, influence, complexity, business skills and knowledge as defined in the SFIA framework

Desirable Skills & Experience

• Experience delivering projects within a regulatory or building safety environment
• Professional accreditation in project or programme management (e.g. APM PMQ, PRINCE2, Agile PM)
• Experience of public sector procurement frameworks (G-Cloud, Digital Outcomes and Specialists, CCS frameworks)
• Familiarity with Cabinet Office and HM Treasury business case standards (Green Book / Five Case Model)

SFIA Level 5 Behaviours Expected

At SFIA Level 5, the successful candidate will demonstrate the following core behaviours:

• Takes responsibility for delivery of significant assignments and outcomes
• Influences decisions and recommendations at programme level
• Manages complex and unpredictable delivery environments with multiple dependencies
• Advises on delivery strategy and approach, contributing to organisational planning
• Demonstrates accountability for own and team performance against agreed objectives


Diversity & Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.
We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.
As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.




Salary: 400-450 outside IR 35

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Service Delivery Manager Related jobs

Other jobs at Scrumconnect Consulting

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.