Operations & Lead Coordination Assistant

About the role

As an experienced Operations & Lead Coordination Assistant at Meydenbauer Partners, you will own the operational engine of a high-growth Seattle waste management company. This full-time remote position anywhere in PH, offering an excellent opportunity to shape systems and processes as our client's first dedicated operations hire. You'll manage 75+ monthly leads, coordinate 5+ weekly jobs, and work directly with a supportive business owner who's rapidly scaling his team. This role offers high autonomy, direct U.S. client exposure, and hands-on experience with advanced tools including Go High Level, Square, Zapier, and AI assistants.

What you'll be doing

• Managing 5-10 daily inbound calls from Google/Facebook Ads and following up on 6+ new leads with same-day turnaround
• Qualifying leads using structured criteria, booking estimates and jobs, and coordinating with contractors and property managers
• Generating Square invoices within 4 hours of job completion, tracking payments, and maintaining accurate reporting logs
• Managing Go High Level (GHL) pipelines, workflows, and review automations with authority to troubleshoot and optimize independently
• Posting daily content on Facebook, Instagram, and TikTok to maintain brand presence and support organic growth
• Handling appointment schedules, job logistics, and serving as the primary operational point of contact for the business
• Contributing to the development of SOPs and workflow improvements as the business scales
• Maintaining an organized CRM environment and supporting the transition to additional tools as needed

What we're looking for

• Minimum 3 years of experience as a virtual assistant, administrative support, customer service, or sales coordination role
• Go High Level (GHL) proficiency with hands-on experience in pipelines, workflows, and automationyou must provide a specific example in your application
• Excellent spoken English with clear, professional phone presence for U.S. customer interactions
• Strong organizational and time management skills with proven ability to work leads proactively without micromanagement
• Typing speed of 55+ WPM (45+ WPM acceptable for candidates with exceptional GHL experience)
• Availability to work 9 AM5 PM PST (8-4 PST acceptable for first 90 days)
• Reliable high-speed internet (25 Mbps+), quiet professional workspace, and backup power solution preferred
• Experience in home services, field services, appointment-setting, or basic bookkeeping is a strong advantage

What we offer

At Meydenbauer Partners, we are committed to providing our Filipino team members with stable U.S. clients, meaningful work, and clear career progression. We understand what top Filipino talent values and we deliver:

Competitive base salary of 50,00067,000/month based on your GHL expertise and English proficiency Performance bonus up to 10% monthly based on measurable results you directly control 13th month equivalent discretionary bonus for top performers Comprehensive training on GHL, AI tools (ChatGPT/Claude), and ongoing SOPsall software provided at no cost to you Real growth opportunity: expand into dispatch coordination or team lead within 6-12 months Consistent 40 hours/week with no hour fluctuationsour U.S. client has a proven 3+ year track record with us High autonomy: you'll own your processes and decisions without constant oversight Direct U.S. client interaction: build your international experience and professional network

About us

Meydenbauer Partners is a Seattle-based consulting and outsourcing firm connecting top-tier Filipino talent with established U.S. companies across real estate, healthcare, waste management, legal, technology, and professional services. We pride ourselves on long-term client relationships and treating our Filipino team members as valued professionals, not disposable resources. With dedicated support systems and a commitment to your success, we provide the training, tools, and stability you need to build a lasting career with international clients.

How to apply

If you are excited about this opportunity and believe you have the GHL expertise and professional phone presence to excel in this role, please submit:

1. Your resume highlighting GHL projects, call volume handled, and any CRM metrics
2. A 2-minute video introduction where you share one GHL workflow you've built or optimized (Loom or similar platform)
3. Your typing test results from typetest.io
4. A brief description (3-5 sentences) of your hands-on GHL experience
5. Your earliest available start date

Email subject line: "Ops Assistant [Your Name] [WPM Score] [GHL Experience]"

Applications are reviewed within 48 hours. Interviews will be scheduled for top candidates by January 8, 2025 for a January 13, 2025 start date. Only complete applications (resume + video + typing test) will be prioritized for review.

We look forward to hearing from you!