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Work & Travel in Portugal (Fully Remote Job with Accomodation Support)!

Role overview

Qualifications

  • Excellent Danish & English (C1+ level)
  • Attention to detail & confidentiality
  • Experience in back-office or support roles is a plus
  • Adaptability, autonomy, and a positive team spirit

Responsibilities

  • Support customers through the full order journey: payments, deliveries, returns & refunds
  • Handle sensitive data in line with PCI and GDPR standards
  • Communicate with carriers, financial institutions & internal teams
  • Use problem-solving skills to resolve complex issues

Key facts

Hard skills

Other skills

  • Customer Service
  • Detail Oriented
  • Problem Solving
  • Adaptability
  • Team Motivation
  • Client Confidentiality

About the company

Global People Sphere logo

Global People Sphere

Empowering Organizations through Scalable People Solutions

Company details

Company size1 - 10

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Job description

Work From Anywhere in Portugal!


Join as a Remote Support Specialist - Danish Market

Are you detail-oriented, tech-savvy, and passionate about customer service? Were hiring ARC Support Specialists to support one of the worlds leading e-commerce platforms all from the comfort of your home in Portugal!

What Youll Do:
ī¸ Support customers through the full order journey: payments, deliveries, returns & refunds
ī¸ Handle sensitive data in line with PCI and GDPR standards
ī¸ Communicate with carriers, financial institutions & internal teams
ī¸ Use your problem-solving skills to resolve complex issues

Why Join Us:
100% Remote in Portugal (basic equipment provided!)
Full-time, 40h/week with rotating shifts (07:0024:00)
Paid training (1520 days)
Gross monthly compensation up to 1,620.50
Holiday & Christmas bonuses included
Health insurance from day one
Option to live in a company apartment (for international relocations)

What Were Looking For:

  • Excellent Danish & English (C1+ level)

  • Attention to detail & confidentiality

  • Experience in back-office or support roles is a plus

  • Adaptability, autonomy, and a positive team spirit

Join a globally recognized company that puts well-being, growth, and flexibility at the heart of your career.

Apply now and launch your international career from Portugal without leaving home.

#RemoteJobs #PortugalJobs #WorkFromHome #CustomerSupport  #HiringNow #RemoteSupport #BackOfficeCareers #EcommerceJobs #JoinTP

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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