Fully remote Sales/Customer Service - Polish speaker - Greece

Are you a Polish speaker looking for an exciting opportunity in one of the world's sunniest places, Greece? Join our team in a Sales/Customer Service position, where you'll professionally address customer inquiries. Enjoy the benefits of Greece's rich culture, beautiful landscapes, and vibrant lifestyle. Apply now to be a part of our dynamic team!

Responsibilities

• Responding promptly to customer inquiries via email or live chat, ensuring clear and professional communication.
• Handling and resolving customer complaints with empathy and efficiency, aiming for first-contact resolution.
• Providing product and service information to customers, assisting them in making informed purchasing decisions.
• Processing orders, forms, applications, and requests accurately and promptly.
• Upselling and cross-selling products or services to existing and potential customers, aiming to meet sales targets.
• Maintaining detailed records of customer interactions, transactions, comments, and complaints for future reference and analysis.

Requirements

• C1/2 level of Polish
• Fluent English
• Experience in Customer Service preferred but not mandatory
• Ability to resolve customer concerns and create a seamless customer experience.
• Soft Skills, advanced Active Listening and Engagement
• Confident, adaptable and Empathetic
• Pleasant and positive attitude

Benefits

• Competitive salary package for the Greek market
• 2 extra salaries per year
• Performance bonus
• Extra private benefits on top of standard public insurance
• Career growth & development opportunities
• Free online Greek language courses

Relocation package

• 2 weeks hotel accommodation
• Flight ticket
• Airport pick up
• Assistance with accomodation from real estate

If you are interested, apply directly or send your CV in English to oliver.ohrenstein@cbtalents.com