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Italian Technical Customer Support Agent 5000euro signing bonus

Role overview

Qualifications

  • Strong knowledge of Office 365 in an enterprise environment, particularly Exchange Online
  • Basic understanding of networking, protocols, authentication (Basic, Kerberos, NTLM), and PowerShell
  • Experience with Office 365 Directory Synchronization (DirSync), Microsoft Azure Active Directory Connect (AD Connect)
  • Knowledge of DNS (types of records, record creation, management, troubleshooting)

Responsibilities

  • Support Italian-speaking customers with technical issues
  • Assist with Office 365 troubleshooting and configuration
  • Analyze network captures and provide solutions
  • Maintain customer satisfaction through effective communication

Key facts

Hard skills

Other skills

  • Problem Solving

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

  • Staffing & Recruiting
  • 2–10
Recruiting company.

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Job description

Job Opportunity: Italian Technical Customer Support Agent

We are hiring Italian-speaking Technical Customer Support Agents for a permanent position in Europe.

Location and Benefits

  • Work in a dynamic environment with full accommodation included
  • Competitive salary starting from 1300 
  • 5000€ signing bonus
  • Paid training and relocation covered
  • Permanent contract with career growth opportunities

Requirements

  • Strong knowledge of Office 365 in an enterprise environment, particularly Exchange Online
  • Basic understanding of networking, protocols, authentication (Basic, Kerberos, NTLM), and PowerShell
  • Experience with Office 365 Directory Synchronization (DirSync), Microsoft Azure Active Directory Connect (AD Connect)
  • Knowledge of DNS (types of records, record creation, management, troubleshooting)
  • Ability to read and analyze network captures
  • Experience with Active Directory (FSMO Roles, Domains and Trusts, Sites and Services)

Eligibility

  • European passport with technical experience, Italian (min C1) and English (min B2)

Starting date: Soon
For more information, leave a comment or email marco.velenosi@cbtalents.com

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