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Dansktalende Support Specialist

Role overview

Qualifications

  • Danish C2 (spoken and written)
  • English B2–C2
  • Experience in customer service is an advantage
  • Willingness to relocate to Athens (if necessary)

Responsibilities

  • Handling customer inquiries via phone, email, and chat
  • Resolving account, service, and general support queries
  • Delivering professional and empathetic customer service
  • Adhering to quality and performance requirements

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Empathy

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

Company details

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Job description

Grækenland | Remote (inden for Grækenland) / Athen | Start: Marts / April / Maj

Taler du dansk på modersmålsniveau (C2) og har gode engelskkundskaber (B2–C2)? Ønsker du at udvikle din karriere hos en veletableret international digital servicevirksomhed? Dette er en fuldtidsstilling inden for kundeservice, hvor du supporterer internationale brugere på dansk og engelsk.

Dine arbejdsopgaver
Håndtering af kundehenvendelser via telefon, e-mail og chat
Løsning af konto-, service- og generelle supportforespørgsler
Levering af professionel og empatisk kundeservice
Overholdelse af kvalitets- og performancekrav

Krav
Dansk C2 (mundtligt og skriftligt)
Engelsk B2–C2
Erfaring inden for kundeservice er en fordel
Villighed til relocation til Athen (hvis nødvendigt)

Vi tilbyder
Løn: EUR 1300–1500 brutto pr. måned - paid x14 (instead of the typical x12 per calendar year)
Remote-arbejde inden for Grækenland
Relocation-støtte til Athen
Betalt oplæring og langsigtede karrieremuligheder

Accepterede dokumenter
EU-statsborgerskab
Arbejdstilladelse (fuld eller formålsbestemt)
Beskyttelsesstatus (flygtninge)

Ansøg via: dylan.nyamande@cbtalents.org
LinkedIn: www.linkedin.com/in/dylan-a78965140

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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