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Customer Experience Agent

Role overview

Qualifications

  • French proficiency B2–C2
  • Good English communication skills
  • Customer support experience advantageous

Responsibilities

  • Provide customer assistance via phone, email, and chat
  • Resolve service-related enquiries efficiently
  • Maintain high customer satisfaction levels
  • Follow established quality and compliance standards

Key facts

Hard skills

Other skills

  • Problem Solving

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

  • Staffing & Recruiting
  • 2–10
Recruiting company.

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Job description

Greece | Remote (within Greece) / Athens (Relocation) | Start Date: April

Fluent in French (B2–C2) and ready for an international opportunity? Join a market-leading digital services organisation supporting global customers.

Key Responsibilities

  • Provide customer assistance via phone, email, and chat

  • Resolve service-related enquiries efficiently

  • Maintain high customer satisfaction levels

  • Follow established quality and compliance standards

Requirements

  • French proficiency B2–C2

  • Good English communication skills

  • Customer support experience advantageous

Whats on Offer

  • Competitive salary package

  • Remote role within Greece

  • Relocation support for Athens-based roles

  • Paid training and career progression

Documents Accepted

  • EU citizenship

  • Full-purpose & specific-purpose work permit card

  • Certificate of Protection (refugees)

Contact dylan.nyamande@cbtalents.org
LinkedIn: https://www.linkedin.com/in/dylan-n-a78965140

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