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Customer Service Invoicing Specialist

Role overview

Qualifications

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
  • Fluency in English is required
  • Experience working with billing, invoicing, or accounts receivable processes
  • Strong knowledge of ERP systems, preferably SAP

Responsibilities

  • Executing and overseeing the end-to-end billing cycle
  • Ensuring that all revenue is accurately captured and properly recorded within the ERP system (SAP)
  • Monitoring and analyzing key billing metrics
  • Preparing regular reports and proposing process improvements to enhance efficiency and accuracy

Key facts

Other skills

  • Detail Oriented
  • Problem Reporting

About the company

Agilent Technologies logo

Agilent Technologies

Biotechnology

Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.

Company details

Company typeXLarge
IndustryBiotechnology
Company size10001

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Job description

Job Description

The position involves close cross-functional collaboration with multiple teams to ensure alignment on pricing, order management, and daily operational execution, guaranteeing smooth and efficient billing processes in line with service standards.

The Customer Service Invoicing Specialist is responsible for executing and overseeing the end-to-end billing cycle, ensuring that all revenue is accurately captured and properly recorded within the ERP system (SAP).

This role requires strong attention to detail and full compliance with fiscal and regulatory requirements, ensuring that all invoices meet SAT standards, including CFDI 4.0, payment complements, and alignment with internal corporate policies.

Additionally, the CSIS will monitor and analyze key billing metrics, prepare regular reports, and proactively propose process improvements to enhance efficiency and accuracy.

Qualifications

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

  • Fluency in English is required.

  • Experience working with billing, invoicing, or accounts receivable processes.

  • Strong knowledge of ERP systems, preferably SAP.

  • Solid understanding of Mexican tax regulations and invoicing requirements, including SAT compliance and CFDI 4.0.

  • Knowledge or experience with REPSE (Registro de Prestadoras de Servicios Especializados u Obras Especializadas) is a plus.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

No

Shift:

Day

Duration:

No End Date

Job Function:

Customer Service

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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