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Senior Technical Product Marketing Manager

Role overview

Qualifications

  • 5+ years of experience in the cybersecurity industry
  • Background in customer-facing technical roles such as Solutions Engineer, Sales Engineer, Technical Account Manager, or similar
  • Exceptional written and verbal communication skills
  • Ability to explain complex technical concepts clearly

Responsibilities

  • Create and deliver high-quality technical marketing content including solution briefs, technical blogs, and webinars
  • Partner with Product Management and Engineering teams to understand product capabilities and customer use cases
  • Support Sales and Customer Success teams with technical messaging and enablement
  • Gather customer feedback to influence product strategy and contribute to technical thought leadership initiatives

About the company

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Glow

Company details

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Job description

About Glow

Glow is on a mission to transform how enterprises proactively protect the modern endpoint with an agentic-first approach. Our platform gives security teams the visibility, context, and autonomous remediation they've never had before — across every endpoint, application, and AI tool in the environment. We move fast, we build things that matter, and we believe security should be a force multiplier for the business, not a bottleneck. Let's Glow.

About the Role

We’re looking for a Senior Technical Product Marketing Manager who can translate complex cybersecurity concepts into compelling, customer-facing content and experiences. This role is ideal for someone who has built deep technical credibility through hands-on customer-facing roles in cybersecurity — such as Technical Support, Solutions Engineering, Technical Account Management, Sales Engineering, or similar — and is passionate about helping customers understand and adopt technical solutions.

You’ll work cross-functionally with Product, Engineering, Sales, Customer Success, and Marketing teams to create technical content, enable customer conversations, and represent the voice of the practitioner in go-to-market efforts. You should be equally comfortable writing technical whitepapers, presenting live demos, hosting webinars, or briefing executive stakeholders.

What You’ll Do

  • Create and deliver high-quality technical marketing content including:

    • Solution briefs

    • Technical blogs

    • Product documentation support

    • Webinars and presentations

    • Demo scripts and customer enablement materials

    • Competitive and technical positioning assets

  • Partner with Product Management and Engineering teams to deeply understand product capabilities, roadmap, and customer use cases

  • Support Sales and Customer Success teams with technical messaging, enablement, and customer-facing presentations

  • Translate technical cybersecurity concepts into clear, engaging, and customer-relevant messaging for both technical and executive audiences

  • Represent the company externally through webinars, customer meetings, conferences, workshops, and industry events

  • Gather customer feedback and field insights to help influence product strategy and positioning

  • Help drive technical thought leadership initiatives and contribute to the company’s presence in the cybersecurity community

What We’re Looking For

Required Qualifications

  • 5+ years of experience in the cybersecurity industry

  • Background in customer-facing technical roles such as:

    • Solutions Engineer

    • Sales Engineer

    • Technical Account Manager

    • Technical Support Engineer

    • Customer Success Engineer

    • Security Consultant

    • Similar technical practitioner roles

  • Proven experience regularly creating customer-facing technical content and presentations

  • Exceptional written and verbal communication skills

  • Strong presentation and public speaking abilities, with confidence presenting to both technical and non-technical audiences

  • Ability to explain complex technical concepts in a clear and compelling way

  • Passion for cybersecurity and sharing technical insights with customers and the broader community

  • Experience collaborating cross-functionally with technical and business stakeholders

Preferred Qualifications

  • Experience in Product Marketing or Technical Marketing within a cybersecurity company

  • Familiarity with modern cybersecurity domains such as:

    • Cloud security

    • Identity and access management

    • Endpoint security

    • Threat detection and response

    • Security operations

    • Zero Trust architectures

  • Experience supporting enterprise sales cycles and technical evaluations

  • Hands-on experience with cybersecurity tools, platforms, or operational environments

  • Experience creating webinars, demos, or speaking at industry events

At Glow, we believe our greatest strength is our people. We're committed to building an inclusive workplace where every team member feels welcomed, respected, and empowered to do their best work. We know that diverse backgrounds, experiences, and perspectives make us stronger as a company and better partners to our customers.

Glow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an environment free from discrimination and harassment. We make all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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