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Value Builder

Role overview

Qualifications

  • Experience in product development
  • Strong leadership skills
  • Ability to work with AI technologies
  • Excellent communication skills

Responsibilities

  • Own the outcome end to end: accountable for the result within scope, budget, and time
  • Design and build solutions while staying hands-on
  • Lead a small delivery team, guiding them to achieve set goals
  • Stay close to client needs and ensure team builds to those requirements

Key facts

  • Remote from: Italy
  • Full time
  • English

Hard skills

Other skills

  • Team Leadership
  • Quality Assurance
  • Communication
  • Teamwork
  • Goal Setting
  • Problem Solving

About the company

Exelab logo

Exelab

Computer Software / SaaS

Proudly the first HubSpot System Integrator in Italy, the first independent HubSpot Elite Partner, and Italy's first Twilio Gold Partner. Exelab leverages cutting-edge technology and AI to design new growth scenarios, integrating powerful CRM platforms and advanced tools into business operations to optimize team synergy, all with the aim of elevating Customer Experience. We are Business Integrators. We unlock human potential within organizations by integrating specialized skills and advanced technologies (including AI-powered solutions) that streamline workflows and bring enterprises closer to their business objectives. Our platforms serve as the foundation for transformation. We leverage their full capabilities to unlock new growth opportunities for our clients. Beyond implementation, we foster knowledge exchange by hosting roundtables with international executives, facilitating critical conversations around AI, CRM innovation, and the future of digital transformation. OUR DNA: Flexibility: Perfect harmony between technology and business objectives shapes an organization that is agile and aligned, posed to swiftly respond to market fluctuations and adapt at meeting evolving customer needs. Agility: We transfer essential skill sets to teams, empowering them to fully leverage integrated tools. This expedites the adoption of new technologies, fuels productivity, and speeds up result delivery. Added Value: By automating processes, we free up management to focus on high-value tasks, relieving teams from routine operations. This potent blend of human and technical capabilities spawns a synergy that drives efficiency, speed, and quality.

Company details

IndustryComputer Software / SaaS
Company size11 - 50

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Job description

The Value Builder Role at Exelab

Exelab builds custom, AI-powered solutions, each one tailor-made to a client's specific business objective. We run every engagement like a small product effort: we start from a real problem and craft a solution to move a real metric (revenue, efficiency, conversion, retention). We work in small, tight teams, close to the client's business, and we use AI directly in how we design and build. What matters to us is the impact we create for clients.

The Value Builder does what a Product Builder does, and leads a team while doing it. On our larger engagements, the ones that need a team, the Value Builder designs the solution, builds where it counts, and guides the small group that ships it. Working with our revenue team to shape the direction that creates value for the client, the Value Builder owns bringing it to life: on scope, on budget, on time, at quality. It is a builder's role first, with leadership alongside it, leading by doing and by clarity.

Key Responsibilities

The Value Builder owns the outcome of a larger engagement and leads the team that delivers it. The core responsibilities:

  • Own the outcome end to end: Take the direction shaped with the revenue team and be accountable for the result: a solution that answers the need, within scope, budget, and time. The Value Builder owns the how and the quality.

  • Design, and build where it counts: Design the solution and stay hands-on enough to make excellent calls and to prototype, putting hands where they add the most value and delegating the rest.

  • Lead the team that ships: Guide a small delivery team (a Solution Architect and specialists) to the result. Set clear goals, keep everyone on the rails, unblock, and hold the quality bar, leading by clarity and example.

  • Keep it grounded in the real need: Stay close to what the client actually needs and make sure the team builds to that, catching drift early.

  • Make it hold up: Put the work in front of real usage, find what falls short, and drive it to a product that does the job well.

In summary, the Value Builder is a maker who leads: product judgment and the ability to build, plus the leadership to bring a team to a real result. It is the role for someone who has shipped their own work and taken teams through complex delivery.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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